At a Glance
- Tasks: Engage with residents and ensure smooth communication during property works.
- Company: Join United Infrastructure, a leader in creating sustainable communities.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Travel required across South London; must have a vehicle and driving licence.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Excellent communication skills and experience in resident liaison or community engagement.
The predicted salary is between 29700 - 36300 £ per year.
United Infrastructure is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services, Infrastructure Services, New Homes and Connected. This role will be within our Property Services/Social Infrastructure pillar: Social Infrastructure revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.
Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society.
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work in the South London region.
You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Bromley and Merton. Hence you must have your own vehicle and valid driving license.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
Resident Liaison Officer in Nottingham employer: United Infrastructure
United Infrastructure is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a meaningful impact in the communities we serve. As a Resident Liaison Officer, you will enjoy a competitive salary, a comprehensive benefits package, and ample opportunities for career progression within our growing Property Services team, all while working in the vibrant South London region. Join us in our mission to create sustainable living spaces and revitalise neighbourhoods, where your contributions truly matter.
