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- Tasks: Deliver top-notch customer service and manage front-of-house duties.
- Company: Dynamic security services company in Greater London.
- Benefits: Competitive wage of £11.33 per hour and full-time hours.
- Why this job: Be the face of the company and create memorable experiences for guests.
- Qualifications: Must have a valid SIA Licence and experience in busy reception settings.
- Other info: Join a supportive team and enhance your customer service skills.
The predicted salary is between 23000 - 27000 £ per year.
A security services company in Greater London is seeking a dedicated security concierge to deliver excellent customer service and manage front-of-house duties. The ideal candidate will have strong customer focus and communication skills, ensuring the highest level of service for all visitors.
Responsibilities include:
- Managing reception
- Directing guests
- Acting as a First Aider
Candidates must hold a valid SIA Licence and have experience in busy reception environments. This is a full-time position with a wage of £11.33 per hour.
SIA-Licensed Front Desk Concierge & Guest Experience employer: United Guarding Services Ltd
Contact Detail:
United Guarding Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA-Licensed Front Desk Concierge & Guest Experience
✨Tip Number 1
Make sure you know the company inside out! Research their values and services so you can show off your knowledge during interviews. It’ll help us see that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we recommend role-playing common scenarios with a friend. This will help you feel more confident when interacting with guests.
✨Tip Number 3
Don’t forget to highlight your SIA Licence and any relevant experience! When chatting with us, make sure to mention specific situations where you’ve excelled in busy reception environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re tech-savvy and ready to embrace the digital age of job hunting.
We think you need these skills to ace SIA-Licensed Front Desk Concierge & Guest Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your strong communication skills.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when candidates tailor their applications to us. Mention your relevant experience in busy reception environments and how it relates to the role of a Front Desk Concierge.
Be Clear About Your SIA Licence: Since holding a valid SIA Licence is a must, make sure to mention it right at the top of your application. We need to know you’re qualified to handle the responsibilities that come with this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at United Guarding Services Ltd
✨Know Your Stuff
Make sure you’re familiar with the role of a Front Desk Concierge and the specific responsibilities mentioned in the job description. Brush up on your customer service skills and be ready to share examples of how you've excelled in busy reception environments.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. During the interview, demonstrate your ability to engage with others by maintaining eye contact and using positive body language.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to manage difficult guests or emergencies, and be ready to explain how you handled them effectively.
✨Highlight Your SIA Licence
Don’t forget to mention your valid SIA Licence! This is crucial for the role, so be prepared to discuss how your training has equipped you to handle security-related tasks while providing excellent guest experiences.
