At a Glance
- Tasks: Deliver exceptional customer service and manage front of house duties with a smile.
- Company: Join a dynamic team in a vibrant E15 location.
- Benefits: Earn £11.33 per hour with full-time hours and a supportive work environment.
- Other info: Enjoy a busy role with opportunities for personal growth and development.
- Why this job: Be the face of our company and make a lasting impression on every visitor.
- Qualifications: Experience in reception, strong communication skills, and a valid SIA Licence required.
The predicted salary is between 23000 - 25000 £ per year.
We are looking for a bright and enthusiastic security concierge who will deliver an engaging customer experience with each customer interaction, upholding and improving on an already first class level of customer service. The right candidate must be experienced in front of house duties, have experience of a very busy reception and switchboard and must understand the importance of always going the extra mile for all customers.
Location: E15
Working Times & Pattern: 08.00 – 17.00 Monday to Friday
Average Weekly Hours: 45
Wage: £11.33 per hour
Duration: Full Time
Core Skills:
- Strong customer care/focus
- Excellent communication skills, both verbally and written
- Logical and practical approach towards problem solving
- An eye for presentation / attention to detail
- Applicants must hold a valid SIA Licence
Main Duties and Responsibilities:
- Provide an exemplary first impression in this front of house position.
- Manage Reception and Security Duties and ensure that all visitors are greeted with the highest degree of customer service.
- The concierge is the main greeter, face of Reception and represents the client.
- Direct all visitors, contractors, prospective tenants to sign in and be directed to the relevant personnel.
- Act as the main point of contact in respect of any phone calls.
- Assist with the presentation of the building and advise the client of any issues on site; e.g. monitoring of cleaning, repairs required etc.
- Attention to detail in all presentation throughout the building.
- Conduct H&S walks and report issues to the client.
- Assist with facilities issues as and when they arise and liaise with contractors accordingly.
- Act as a First Aider.
If you have not been contacted within 7 days of your application, please assume that you have been unsuccessful.
Senior Receptionist in London employer: United Guarding Services Ltd
Join our dynamic team as a Senior Receptionist in E15, where we pride ourselves on delivering exceptional customer service and creating a welcoming environment for all visitors. Our supportive work culture fosters professional growth, offering opportunities for skill development and career advancement, while our commitment to employee well-being ensures a balanced work-life experience. With a focus on teamwork and excellence, we invite you to be part of a company that values your contributions and encourages you to go the extra mile.
Contact Details:
United Guarding Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've gone the extra mile for customers or resolved issues effectively – this will demonstrate your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing enthusiastic candidates who are keen to join us.
We think you need these skills to ace Senior Receptionist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service in your application. We want to see how you've gone the extra mile for customers in previous roles, so share specific examples that showcase your strong customer care focus.
Nail the Communication Aspect:Since excellent communication is key for this role, ensure your written application is clear and concise. Use proper grammar and spelling, and don’t forget to convey your enthusiasm for the position – we love a bit of personality!
Attention to Detail is Crucial:Pay close attention to the details in your application. This means double-checking for any typos or errors and ensuring that your CV and cover letter are well-presented. Remember, first impressions count, and we’re looking for someone who understands that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at United Guarding Services Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone the extra mile for customers in previous roles. This will show that you understand the importance of delivering a first-class experience.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Show Off Your Attention to Detail
During the interview, highlight instances where your attention to detail made a difference. Whether it was managing a busy reception or ensuring the presentation of a space was perfect, make sure to convey how this skill has positively impacted your work.
✨Be Prepared for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of a few challenging situations you've faced in past roles and how you resolved them. This will demonstrate your logical approach and readiness to handle any issues that may arise in the role.
