At a Glance
- Tasks: Streamline membership registration and enhance the member experience with innovative solutions.
- Company: Join the United Grand Lodge of England, a historic and inclusive organisation.
- Benefits: Enjoy competitive salary, private medical cover, gym membership, and generous holiday allowance.
- Other info: Full-time role in Covent Garden with excellent growth opportunities.
- Why this job: Make a real impact in a unique environment while developing your skills and career.
- Qualifications: Strong communication skills, attention to detail, and ability to work collaboratively.
The predicted salary is between 36000 - 36000 £ per year.
The United Grand Lodge of England are seeking a Senior Registrations Executive on a full-time basis to work closely with the Finance & Registrations Manager and CFO to create a cohesive and efficient Registration team, streamlining workflows, addressing bottlenecks and working to make the Membership registration experience as seamless as possible, while still maintaining requirements, standards and controls.
UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges.
The largest Province in UGLE is Metropolitan in London with many Lodges meeting at Freemasons Hall in Covent Garden which also serves as the Headquarters for English Freemasonry worldwide. Freemasons’ Hall is a unique art deco building which can date its origins back to 1769 when Freemasons first started meeting at this site. The current building was completed in 1933 as a memorial to those who died in the Great War. It houses 22 meeting rooms including some unique spaces regularly used for major international events and as film locations. The Hall itself provides a magnificent meeting place for UK and international masonic lodges. It is open to both Freemasons and the general public who are provided with both self-guided audio tours as well as guided tours of the facilities. The Museum of Freemasonry with one of the finest collections of masonic artefacts and archives in the world, is housed within the building.
The United Grand Lodge of England is an equal opportunities employer.
Key Responsibilities- Contribute to the generation, automation and production of robust and accurate suite of reports covering KPI/SLA in relation to Registration and Member status, in conjunction with the F&R Manager.
- Work with the F&R Manager to move forward with solutions both digital or otherwise to allow the best possible Member experience, including appropriate documentation and training of those new processes within the team.
- Function as a first point of contact in relation to Member/Masonic queries from the team members to assist with knowledge sharing and best practices.
- Co-ordinate and plan team resources on the input to and UAT of the iterative phases of the new Portal Registration platform or other process deployments, while still maintaining the SLA required from the business as usual.
- Collaborate with the F&R Manager to build a resourceful well-rounded team that works together with trust and engagement, cultivating a “customer service” mentality and delivery to the highest standards.
- Maintain and develop visual workflows and training documentation in a well-ordered SharePoint folder for new starters and/or refresher training, including the end-to-end journey.
- Become (and help others in the team to become) a valuable resource to our members and the organization in general, regarding membership interaction; by business partnering across departments to aid with new initiatives, provide up to date member status and address or highlight any issues that hinder the registration process.
- Support Finance with the audit requests and provide evidence as directed by the F&R Manager.
- Help to continually review, document, and improve robust internal controls.
- Ensure compliance with UGLE organizational policies for staff and the standards and rules dictated within the Book of Constitutions.
- Any other ad-hoc duties as required.
The following are essential:
- Excellent written and verbal communication skills.
- Ability to work collaboratively with colleagues and build strong relationships.
- Proficient in typing with speed and accuracy.
- High attention to detail.
- Effective time management.
Full time (35 hours per week) Monday to Friday – Office based (Covent Garden).
Salary and BenefitsCompetitive salary plus the following benefits package:
- Private medical cover.
- Pension (3.5% employee & 9% employer contributions – increasing to 12%).
- Free Life Assurance.
- Holiday (25 days).
- Interest free season ticket loan.
- Gym membership (subsidised).
- Pirkx Wellbeing Platform (Inclusive of Employee Assistance Programme).
To apply please send your CV and covering letter to: Rosey Hogan – HR Officer - United Grand Lodge of England via email to CVs received without a covering letter will not be considered. Closing date for applications: Thursday 18th June 2026 (5pm).
Senior Registrations Executive employer: United Grand Lodge of England
The United Grand Lodge of England is an exceptional employer, offering a supportive work culture that prioritises collaboration and professional growth. Located in the historic Freemasons' Hall in Covent Garden, employees benefit from a competitive salary, comprehensive health coverage, and generous leave policies, all while contributing to a meaningful mission that fosters community and inclusivity within Freemasonry.
Contact Details:
United Grand Lodge of England Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Registrations Executive
✨Tip Number 1
Network like a pro! Reach out to current or former employees of UGLE on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching UGLE's values and recent projects. We want to show that we’re not just interested in the role, but also in being part of their mission and culture.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show that we’re genuinely interested in the position.
We think you need these skills to ace Senior Registrations Executive
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the role of Senior Registrations Executive. We want to see your personality come through, so don’t be afraid to let us know why you’re excited about this opportunity!
Tailor Your CV:Don’t just send us any old CV! Tailor it to showcase your skills and experiences that are most relevant to the job description. We’re looking for specific examples that demonstrate your ability to streamline processes and enhance member experiences.
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear, concise, and free of typos. We want to see that you can communicate effectively, so take the time to proofread your documents before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at United Grand Lodge of England
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Registrations Executive. Familiarise yourself with the key responsibilities and how they relate to the overall mission of the United Grand Lodge of England. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is essential for this role, prepare examples from your past experiences where you've successfully communicated complex information. Be ready to demonstrate how you can build strong relationships with colleagues and members alike.
✨Be a Team Player
The job requires collaboration with various departments, so think of instances where you've worked effectively in a team. Highlight your ability to contribute to a cohesive environment and how you can help cultivate a customer service mentality within the team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, ongoing projects, or the new Portal Registration platform. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
