At a Glance
- Tasks: Streamline membership registration and enhance the member experience with innovative solutions.
- Company: Join the United Grand Lodge of England, a historic and inclusive organisation.
- Benefits: Enjoy competitive salary, private medical cover, gym membership, and generous holiday allowance.
- Other info: Full-time role based in Covent Garden with excellent career growth opportunities.
- Why this job: Make a real impact in a unique environment while developing your skills and career.
- Qualifications: Strong communication skills, attention to detail, and ability to work collaboratively.
The predicted salary is between 30000 - 40000 £ per year.
The United Grand Lodge of England are seeking a Senior Registrations Executive on a full-time basis to work closely with the Finance & Registrations Manager and CFO to create a cohesive and efficient Registration team, streamlining workflows, addressing bottlenecks and working to make the Membership registration experience as seamless as possible, while still maintaining requirements, standards and controls.
UGLE is the governing body of Freemasonry in England, Wales, the Channel Islands, the Isles of Man consisting of 48 Provinces roughly based on the old county boundaries and 32 Districts overseas. English Freemasonry is a membership organisation of 175,000 people meeting in more than 7,000 Lodges across the globe. Membership is open to any man over the age of 18 irrespective of their background, race or religion, with students also able to join one of 87 University Scheme Lodges.
Key Responsibilities:
- Contribute to the generation, automation and production of robust and accurate suite of reports covering KPI/SLA in relation to Registration and Member status, in conjunction with the F&R Manager.
- Work with the F&R Manager to move forward with solutions both digital or otherwise to allow the best possible Member experience, including appropriate documentation and training of those new processes within the team.
- Function as a first point of contact in relation to Member/Masonic queries from the team members to assist with knowledge sharing and best practices.
- Co-ordinate and plan team resources on the input to and UAT of the iterative phases of the new Portal Registration platform or other process deployments, while still maintaining the SLA required from the business as usual.
- Collaborate with the F&R Manager to build a resourceful well-rounded team that works together with trust and engagement, cultivating a “customer service” mentality and delivery to the highest standards.
- Maintain and develop visual workflows and training documentation in a well-ordered SharePoint folder for new starters and/or refresher training, including the end-to-end journey.
- Become (and help others in the team to become) a valuable resource to our members and the organization in general, regarding membership interaction; by business partnering across departments to aid with new initiatives, provide up to date member status and address or highlight any issues that hinder the registration process.
- Support Finance with the audit requests and provide evidence as directed by the F&R Manager.
- Help to continually review, document, and improve robust internal controls.
- Ensure compliance with UGLE organizational policies for staff and the standards and rules dictated within the Book of Constitutions.
- Any other ad-hoc duties as required.
Skills and Attributes:
- Excellent written and verbal communication skills.
- Ability to work collaboratively with colleagues and build strong relationships.
- Proficient in typing with speed and accuracy.
- High attention to detail.
- Effective time management.
Hours of work: Full time (35 hours per week) Monday to Friday – Office based (Covent Garden).
Salary and Benefits: Competitive salary plus the following benefits package: Private medical cover, Pension (3.5% employee & 9% employer contributions – increasing to 12%), Free Life Assurance, Holiday (25 days), Interest free season ticket loan, Gym membership (subsidised), Pirkx Wellbeing Platform (Inclusive of Employee Assistance Programme).
Application details: To apply please send your CV and covering letter to: Rosey Hogan – HR Officer - United Grand Lodge of England via email to roseyhogan@ugle.org.uk. CVs received without a covering letter will not be considered. Closing date for applications: Thursday 18th June 2026 (5pm).
Senior Registrations Executive in London employer: United Grand Lodge of England
The United Grand Lodge of England is an exceptional employer, offering a unique opportunity to work in the historic and vibrant setting of Freemasons' Hall in Covent Garden. With a strong commitment to employee development, a collaborative work culture, and a comprehensive benefits package including private medical cover and a generous pension scheme, UGLE fosters an environment where staff can thrive while contributing to a meaningful mission that supports a diverse membership community.
Contact Details:
United Grand Lodge of England Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Registrations Executive in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of UGLE on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Senior Registrations Executive.
✨Tip Number 2
Prepare for the interview by understanding UGLE's mission and values. We should be ready to discuss how our skills align with their goals, especially around enhancing the membership experience and streamlining processes.
✨Tip Number 3
Showcase our problem-solving skills! Think of examples where we've tackled bottlenecks or improved workflows in previous roles. This will demonstrate our ability to contribute to the cohesive Registration team they’re looking to build.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we meet the specific needs outlined in the job description.
We think you need these skills to ace Senior Registrations Executive in London
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the role of Senior Registrations Executive. We want to see your personality come through, so don’t be afraid to let us know why you’re excited about this opportunity!
Tailor Your CV:Don’t just send us a generic CV! Tailor it to showcase your skills and experiences that are most relevant to the job description. Highlight your communication skills, attention to detail, and any experience in membership organisations or similar roles.
Follow Application Instructions:Make sure you read the application instructions carefully. We need both your CV and a covering letter, so don’t skip the letter! Applications without one won’t be considered, and we wouldn’t want you to miss out on this opportunity.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at United Grand Lodge of England
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Registrations Executive and the key responsibilities outlined in the job description. Familiarise yourself with UGLE's mission and values, as well as their membership processes. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, prepare to discuss examples of how you've effectively communicated in previous positions. Think about times when you’ve resolved member queries or collaborated with colleagues to improve processes, and be ready to share those stories.
✨Demonstrate Team Spirit
This position requires collaboration and building strong relationships within the team. Be prepared to talk about your experience working in teams, how you contribute to a positive team environment, and any strategies you use to foster trust and engagement among colleagues.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the organisation. For example, you could ask about the current challenges the Registration team is facing or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
