As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are looking to recruit Head of Direct Sales based at our office in Guiseley, Leeds. Our ambition is to become the UK's most trusted business energy supplier by combining exceptional customer service with innovative commercial strategy and operational excellence. We're looking for an experienced, commercially-minded sales leader to take ownership of one of UGP's largest commercial divisions. This is a Senior Management Team role with direct accountability for new business acquisition, forecasting and the development of a high-performing sales organisation - plus a genuine seat at the table shaping wider commercial strategy. At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation. Responsibilities Own and deliver the Direct Sales strategy, aligned to wider business objectives, and contribute to commercial strategy as an SMT member. Deliver margin targets, own departmental forecasting and pipeline management. Track and improve core commercial KPIs: gross margin, pipeline coverage, forecast accuracy, sales productivity, and conversion rate. Identify new commercial opportunities, market trends and routes to market; support strategic customer opportunities directly where needed. People leadership Directly manage and develop 9 Account Managers and 1 Sales Performance Coach, with a view of scaling the channel over the next 12 months. Directly manage the Sales Performance Coach, directing their focus toward the skills and behaviours that will move team performance fastest - objection handling, negotiation, pitch quality, and consistent use of process and CRM. Run regular 1:1s, performance reviews and development plans; build a culture of accountability, ownership and continuous improvement. Coach and mentor future sales leaders; drive engagement, retention and succession planning across the department. Talent
Head of Direct Sales
