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For Companies At a Glance
- Tasks: Provide top-notch customer service and resolve queries in a fast-paced environment.
- Company: Leading energy supplier committed to inclusivity and teamwork.
- Benefits: Competitive salary, excellent pension scheme, and diverse perks.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a collaborative mindset.
- Other info: Great opportunities for personal growth and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading energy supplier is seeking a motivated Customer Service Advisor based in Guiseley. The role involves delivering stellar customer service, handling queries and complaints, and ensuring data accuracy on CRM systems.
Ideal candidates will possess:
- Excellent communication skills
- A logical thought process
- A team-oriented spirit
The position offers a competitive salary, excellent pension scheme, and diverse benefits, promoting an inclusive work environment.
Business Energy Customer Advisor – Billing & Service in Leeds employer: United Gas & Power Limited
Contact Detail:
United Gas & Power Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Energy Customer Advisor – Billing & Service in Leeds
✨Tip Number 1
Get to know the company! Research their values and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering stellar customer service, try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you handled queries or complaints effectively, as this will demonstrate your logical thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Energy Customer Advisor – Billing & Service in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering stellar customer service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively handle queries and complaints.
Be Detail-Oriented: Data accuracy is key in this role, so pay attention to the details in your application. Double-check for any typos or errors, and ensure that your experience aligns with the job description. We want to see that you take pride in your work!
Emphasise Team Spirit: This position values a team-oriented spirit, so don’t forget to mention your collaborative experiences. Share examples of how you've worked well with others in previous roles, as it shows you’re a great fit for our inclusive work environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at United Gas & Power Limited
✨Know Your Stuff
Before the interview, make sure you understand the energy sector and the specific services offered by the company. Brush up on common customer service scenarios related to billing and service queries, as this will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend or family member to simulate potential interview questions, especially those around handling complaints or difficult customers.
✨Demonstrate Team Spirit
This position values a team-oriented spirit, so be ready to share examples of how you've successfully worked in a team before. Think about times when you collaborated to solve a problem or supported a colleague, and highlight these experiences during your interview.
✨Be Data Savvy
As the role involves ensuring data accuracy on CRM systems, it’s important to express your comfort with technology and data management. Familiarise yourself with common CRM tools and be prepared to discuss any relevant experience you have with data entry or management.
