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For Companies At a Glance
- Tasks: Lead a fun team, inspire members, and ensure a welcoming gym environment.
- Company: Join Planet Fitness, where everyone belongs in a judgement-free zone.
- Benefits: Competitive pay, growth opportunities, and a vibrant workplace culture.
- Why this job: Make a positive impact on people's lives while developing your leadership skills.
- Qualifications: Must be 18+, have a high school diploma, and previous leadership experience.
- Other info: Dynamic environment with a focus on community support and personal growth.
The predicted salary is between 21600 - 36000 £ per year.
We at Planet Fitness are here to provide a unique environment in which anyone can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United PF is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities, then this may be your dream job!
What You'll Be Doing
- Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
- Able to drive club metrics in alignment with business performance.
- Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
- Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution as needed to improve performance.
- Uphold company standards to deliver the mission and values; manage a clean, friendly, and well‑maintained club.
- Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
- Promote career growth through training, development, and performance assessment.
- Perform other duties as assigned by the Club Manager.
What You'll Bring to the Table
- Must be a minimum of 18 years of age.
- High School Diploma/GED equivalent.
- Excellent Customer Service skills with a high degree of member care.
- Previous experience leading teams in the retail or fitness environment.
- Self‑starter, motivated and enthusiastic about creating the best experience for members.
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Physical Demands
- Must be able to occasionally lift, push, or pull at least 50 lbs.
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
Assistant Manager in Birmingham employer: United FP
Contact Detail:
United FP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Planet Fitness's mission and values. Show us that you understand what it means to create a judgement-free zone and how you can contribute to that vibe.
✨Tip Number 2
Practice your people skills! Since this role is all about positively impacting others, think of examples from your past where you've led a team or provided excellent customer service. We want to see how you can inspire and motivate your teammates!
✨Tip Number 3
Be ready to discuss metrics! Brush up on how you've driven performance in previous roles. We love numbers, so come prepared to talk about how you can help us achieve our club goals and improve member satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Planet Fitness family. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Assistant Manager in Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and creating a positive environment.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with our mission and values. Highlight any previous leadership roles or customer service experience that shows you can thrive in our judgement-free zone.
Show Your Enthusiasm: We love candidates who are excited about the opportunity! Use your application to express why you want to join our team and how you can contribute to making Planet Fitness a welcoming place for everyone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming an Assistant Manager with us.
How to prepare for a job interview at United FP
✨Know the Planet Fitness Mission
Before your interview, make sure you understand the unique environment that Planet Fitness promotes. Familiarise yourself with their mission of creating a judgement-free zone and how they aim to support diverse lifestyles. This will help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlighting these moments will demonstrate your capability to inspire others and drive club metrics.
✨Emphasise Customer Service Excellence
Planet Fitness values excellent customer service, so be ready to discuss how you've provided outstanding member care in previous roles. Think of specific instances where you went above and beyond for customers, as this will show your commitment to creating a positive experience for members.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in the club. Practice responses to potential challenges, such as managing team performance or ensuring cleanliness standards. This will help you think on your feet and demonstrate your problem-solving skills.
