At a Glance
- Tasks: Support volunteers and callers in a positive prayer ministry environment.
- Company: UCB, a Christian charity dedicated to making a difference.
- Benefits: Competitive salary, life assurance, healthcare plan, and pension contributions.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Make a real impact by helping others through prayer and support.
- Qualifications: Computer literacy and excellent people skills are essential.
The predicted salary is between 15429 - 15429 £ per year.
Our Prayerline call takers are all volunteers who have a passion for prayer and an intimate relationship with Jesus that desires them to see breakthrough in people’s lives. This role, as part of our staff team, will ensure that our volunteers as well as our callers have a safe and positive experience of telephone prayer ministry.
In order to fulfil this role, you must be computer literate, able to monitor the call management system, analysing dropped calls and call waiting times but also ensuring that volunteers are able to log into and out of the system successfully. You will also need excellent people skills as you will be the primary point of contact should a volunteer have a difficult call and need prayer and support themselves, with escalation to the team leads when necessary. You will also be required to pray for callers should you notice that waiting times are becoming too long.
We are looking for someone who can offer us five afternoons per week, working Monday – Friday from 1.00pm – 5.00pm and one Saturday in four working from 10.00am – 6.00pm. You will also need to be flexible in offering cover for absences, which could be Saturdays, mornings or evenings. If you have a passion for people and prayer and have the insight to know how data can help sustain and improve our service, then you may be the right fit for this role.
This position is currently based at our Broadcasting Centre, Hanchurch Lane, Stoke-on-Trent ST4 8RY and will relocate to Operations Centre, ST6 4JF late 2026.
Closing date for applications: Friday 4th September 2026 - noon
Zoom interviews: Friday 11th September 2026
Onsite interviews: Monday 21st September 2026
Salary: £15,429 per annum (FTE £25,423) plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%.
For an application form and job description please visit our website.
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy.
Volunteer Support Officer - Part Time employer: United Christian Broadcasters Ltd
UCB is an exceptional employer that fosters a supportive and faith-driven work environment, perfect for those passionate about prayer and helping others. With a strong emphasis on employee well-being, we offer generous benefits such as life assurance, a healthcare cash plan, and matched pension contributions, ensuring our team feels valued and secure. Located in Stoke-on-Trent, our Broadcasting Centre provides a welcoming atmosphere where you can grow personally and professionally while making a meaningful impact in the lives of others.
Contact Details:
United Christian Broadcasters Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Support Officer - Part Time
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at United Christian Broadcasters Ltd. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like United Christian Broadcasters Ltd directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on United Christian Broadcasters Ltd’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Volunteer Support Officer - Part Time
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Volunteer Support Officer - Part Time at United Christian Broadcasters Ltd, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Volunteer Support Officer - Part Time, customise your documents to fit the vibe of United Christian Broadcasters Ltd. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at United Christian Broadcasters Ltd
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of United Christian Broadcasters Ltd. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with United Christian Broadcasters Ltd's needs. They’ll want to know that you can commit without compromising your passion for the work!
