At a Glance
- Tasks: Be the friendly face of our workplace, assisting occupants and ensuring top-notch service.
- Company: Join CBRE Global Workplace Solutions, a leader in creating exceptional work environments.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for personal growth.
- Other info: Health and safety certifications like IOSH or NEBOSH are advantageous.
- Why this job: Make a difference in people's work lives while developing your customer service skills.
- Qualifications: Strong customer service experience, ideally in a luxury setting; facility management experience is a bonus.
The predicted salary is between 30000 - 40000 £ per year.
CBRE Global Workplace Solutions is seeking a Workplace Experience Ambassador in London. The role includes being the first point of contact for building occupants, handling client requests, and ensuring high service delivery standards.
The ideal candidate will have a strong customer service background, preferably in a 4- or 5-star setting, and relevant facility management experience. Health and safety certifications like IOSH or NEBOSH are a plus.
Workplace Experience Concierge employer: United Cerebral Palsy of Georgia
CBRE Global Workplace Solutions is an exceptional employer, offering a vibrant work culture in the heart of London where employee growth and development are prioritised. With a focus on high service delivery standards, employees benefit from comprehensive training and support, alongside opportunities to enhance their skills in a dynamic environment that values customer service excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Concierge
✨Tip Number 1
Make sure you know the company inside out! Research CBRE Global Workplace Solutions and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact, think of scenarios where you might need to handle client requests. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really help your application stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Workplace Experience Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience, especially if you've worked in a 4- or 5-star setting. We want to see how you’ve gone above and beyond for clients in the past!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Workplace Experience Ambassador role. It shows us you’re genuinely interested.
Mention Relevant Certifications:If you have health and safety certifications like IOSH or NEBOSH, make sure to mention them! These qualifications can really set you apart from other candidates and show us you’re serious about safety.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Inside Out
Since the role is all about being the first point of contact, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a client, especially in high-pressure situations. This will show that you can handle the demands of a 4- or 5-star environment.
✨Familiarise Yourself with Facility Management
Make sure you understand the basics of facility management. Research common practices and challenges in the industry. Being able to discuss how you would handle specific scenarios will demonstrate your readiness for the role and your proactive approach.
✨Health and Safety Knowledge is Key
If you have health and safety certifications like IOSH or NEBOSH, be prepared to talk about them. If not, consider brushing up on key health and safety regulations relevant to workplace environments. Showing that you prioritise safety will impress your interviewers.
✨Prepare Questions That Show Your Interest
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the company and the role. For example, ask about their approach to enhancing workplace experience or how they measure service delivery standards. This shows you're genuinely interested in contributing to their success.
