At a Glance
- Tasks: Assist customers at the trade counter and deliver products with our vans.
- Company: Join a leading builders merchant with a supportive team culture.
- Benefits: Competitive salary, bonus potential, free healthcare, and discounts.
- Other info: Great career growth opportunities and comprehensive training provided.
- Why this job: Gain hands-on experience while delivering exceptional customer service.
- Qualifications: Passion for customer service and a valid driving licence required.
The predicted salary is between 29080 - 32680 £ per year.
Role Details
- Hours: 44 per week - Permanent role, 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday rota
- Salary: £29,080.48 basic salary per year
- Bonus / OTE: Realistic total earning potential of up to £32,680.48 per year
- Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
- Location: Site Based
- Christmas shutdown period
- Occasional Saturday work on a rota basis
- No Sunday opening
- Branches close at 4:30pm during the week to support work/life balance
- FREE Healthcare plan for all employees
- Exceptional monthly branch bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow and progress your career
Responsibilities
- Hands-on work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations
- Responsible for trade counter sales to achieve sales targets and confidently communicate product knowledge to customers
- Provide exceptional customer service to new and existing customers
- Pick, load and deliver products to customers via Eurocell’s 3.5-tonne flatbed trucks and LWB vans
- Plan routes, safely drive, and maintain the company vehicle
- Support the Branch Manager with timely actions and activities
- Comply with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and branch sales targets are achieved
- Develop and maintain positive customer relationships to help meet sales targets
- Assist in the delivery of branch operations
- Provide support and assistance to branch colleagues as required
- Maintain branch standards, including warehouse and stock management, front-of-house cleanliness and point of sale
Qualifications
- Passion and energy to deliver exceptional customer service
- Hands-on, customer-focused approach, confident and happy to serve customers
- Commercial approach to drive sales and maximise margins while ensuring customer satisfaction
- Good organisational skills with the ability to prioritise and use own initiative
- Confident IT user, experience of MS Office and industry-standard software such as SAP
- Full and valid driving licence (FLT licence would be an advantage)
- Previous branch stock-take experience an advantage
- Comfortable working in a small team and occasionally alone
- Experience in a similar trade/builders merchant/retail, glazing or uPVC environment an advantage
What We Offer
- Competitive basic salary of £27,936 per year (previously referred as £29,080.48)
- Excellent monthly bonus scheme, could bring total earnings to up to £31,536 per year
- 25 days holiday plus statutory holidays – normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your annual salary during Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates
- Company pension plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high-street retailers
- Blend of training, including e-learning and on-the-job training to help career development
- Care First Employee Assistance Programme – confidential support 24h/365
- Colleague Referral Programme – reward for successful referrals
- Excellent opportunities to grow with us and progress your career
Trade Counter Assistant / Driver. Job in Worcester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Eurocell, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises work/life balance and employee well-being. With competitive salaries, comprehensive benefits including a free healthcare plan, and robust training programmes, we empower our Trade Counter Assistants/Drivers to thrive and advance their careers in a dynamic environment. Join us in Worcester, where your contributions are valued, and enjoy the unique advantage of a close-knit team dedicated to delivering outstanding customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant / Driver. Job in Worcester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, so put in the effort to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant / Driver. Job in Worcester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Trade Counter Assistant role. Highlight any customer service experience and driving qualifications, as these are key for us.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your passion for customer service and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role come through. It helps us get a feel for who you are beyond your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Familiarise yourself with the products and services offered by the company. Being able to confidently discuss trade counter sales and demonstrate your product knowledge will impress the interviewers and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on building positive relationships with clients.
✨Get Ready to Drive
Since driving is a key part of the job, be prepared to discuss your driving experience and any relevant qualifications. If you have a full and valid driving licence, make sure to highlight it, and if you have experience with similar vehicles, share that too!
✨Demonstrate Team Spirit
This role involves working closely with a small team, so be ready to talk about your teamwork experiences. Share how you've collaborated with colleagues in the past and how you can contribute to maintaining a positive work environment.
