At a Glance
- Tasks: Support households with energy advice and help them make informed choices.
- Company: Join a dynamic team in Bristol making a real difference in energy efficiency.
- Benefits: Enjoy 25 days holiday, health cash plan, and flexible working hours.
- Other info: Great training opportunities and a supportive work environment.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: GCSEs in Maths and English, plus customer service experience.
The predicted salary is between 27950 - 27950 £ per year.
Location: Bristol
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term
Role Overview: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them make informed choices. This is a varied role combining client support with accurate case management, keeping clear records and contributing to a service that makes a real difference to households.
Responsibilities:
- Monitor the advice line and/or other telephone advice projects, making and receiving calls from people who may need help with energy related issues.
- Accurately record client details and use your knowledge to assess help and support needed.
- Identify energy improvements that can be made to clients' properties and refer to installers who can fit them.
- Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
- Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow‑up actions are taken and documented to maintain client safety and wellbeing.
About you:
- Maths and English GCSE (or equivalent qualification)
- Previous experience of providing advice or within a similar customer service environment
- Proficient communication and problem-solving skills
- Strong sense of empathy and compassion
- Accomplished at using a range of Microsoft packages including Word and Excel
- Awareness of confidentiality and safeguarding processes
Benefits:
- 25 days' paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more
- Training fees and expenses paid on relevant courses
- Flexible working hours, discussed during interview
Eligibility: Candidates with the relevant experience or job titles of Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
Trainee Energy Consultant. Job in Bristol LilyLifestyle Jobs in Woodford employer: United Cerebral Palsy of Georgia
As a Trainee Energy Consultant in Bristol, you will join a supportive and dynamic team dedicated to making a positive impact on households. Our company offers a flexible working environment, comprehensive training opportunities, and a range of benefits including generous holiday allowance and health cash plans, ensuring that you can grow both personally and professionally while contributing to meaningful change in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Energy Consultant. Job in Bristol LilyLifestyle Jobs in Woodford
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Trainee Energy Consultant role. Keep it concise, engaging, and tailored to what they’re looking for.
✨Tip Number 3
Show off your skills! If you’ve got experience in customer service or providing advice, make sure to highlight that in conversations. Share specific examples of how you've helped others, especially in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Trainee Energy Consultant. Job in Bristol LilyLifestyle Jobs in Woodford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Energy Advisor role. Highlight any relevant experience in customer service or advice-giving, and don’t forget to showcase your communication skills. We want to see how you can make a difference!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping households with energy issues. Share any personal experiences that relate to the role, and let us know how you can contribute to our mission.
Showcase Your Skills:Don’t just list your skills; demonstrate them! If you’ve got experience with Microsoft Word and Excel, mention specific tasks you’ve completed using these tools. We love seeing practical examples of your abilities in action.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on energy-related topics and the support available to households. Familiarise yourself with common energy issues and solutions, as well as any recent developments in the sector. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
As a Trainee Energy Consultant, you'll need to listen attentively to clients. During the interview, demonstrate your listening skills by engaging with the interviewer’s questions and responding thoughtfully. This will showcase your empathy and ability to understand client needs.
✨Showcase Your Communication Skills
Prepare to discuss your previous experience in customer service or advisory roles. Use specific examples to illustrate how you've effectively communicated complex information to clients. This will highlight your problem-solving abilities and your knack for making informed choices accessible.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle difficult conversations or safeguard client wellbeing. Think of scenarios where you've had to navigate sensitive situations and be ready to explain your thought process. This will demonstrate your capability to manage challenging interactions with compassion.
