At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Thriving organisation in North Wolverhampton with a supportive finance team.
- Benefits: £25,000 salary, hybrid working, and ongoing support for your development.
- Other info: Flexible working hours and a dynamic environment await you!
- Why this job: Join a collaborative team and make a real impact in credit control.
- Qualifications: Experience in credit control or customer service, strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
North Wolverhampton, £25,000 for 35 hours and excellent hybrid working. Hays is proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.
Your new role
As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently.
Responsibilities
- Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
- Investigating and resolving payment discrepancies, including unallocated cash
- Liaising with Local Authorities to address queries and obtain required documentation
- Handling incoming and outgoing calls with customers, including taking payments when needed
- Working towards daily targets and deadlines to support overall team performance
- Processing and allocating payments within the accounting system
- Ensuring all internal processes and controls are followed consistently
- Supporting wider credit control initiatives and contributing to ad-hoc projects
- Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
- Effectively organising your workload to meet competing priorities and deadlines
Qualifications
- Previous experience within credit control or a customer-focused environment
- Strong organisational skills and the ability to manage your time effectively
- Excellent communication skills, both written and verbal, with a professional telephone manner
- The ability to analyse information and resolve issues in a clear and logical way
- A flexible approach with the ability to adapt to changing priorities
- Confidence working independently as well as part of a team
- High levels of discretion and awareness of confidentiality
- Access to transport due to the location
Benefits
- Full-time hours (35 per week: 9:00am – 5:00pm, with a 1-hour lunch)
- A highly attractive hybrid working model (50% home-based – 10 days remote across a 20-day cycle)
- Ongoing support and development within a collaborative team culture
Credit Controller. Job in Wolverhampton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving organisation in North Wolverhampton as a Credit Controller, where you will benefit from a supportive and collaborative finance team culture. With a competitive salary and an attractive hybrid working model, this role offers excellent work-life balance and ongoing development opportunities, making it an ideal place for motivated individuals seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller. Job in Wolverhampton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value collaboration. Think about how your experience aligns with their needs, and be ready to share specific examples of how you've tackled challenges in credit control before.
✨Tip Number 3
Practice your communication skills! Since you'll be handling calls and liaising with customers, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable discussing payment discrepancies and resolving issues.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Credit Controller. Job in Wolverhampton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Be personable and let us know what excites you about this opportunity.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and payments, so brush up on your financial knowledge. Be prepared to discuss your experience with managing customer accounts and resolving discrepancies. Highlight any specific achievements or targets you've met in previous roles.
✨Showcase Your Communication Skills
Since you'll be liaising with customers and local authorities, it's crucial to demonstrate your excellent communication skills. Practice articulating how you handle difficult conversations or resolve issues clearly and professionally. A good example can make a lasting impression!
✨Organise Your Thoughts
With the role requiring strong organisational skills, think about how you manage your workload. Prepare to share examples of how you've effectively prioritised tasks in a busy environment. This will show that you can handle competing priorities and deadlines with ease.
✨Be Ready for Teamwork Questions
Collaboration is key in this role, so expect questions about working within a team. Reflect on past experiences where you've contributed to team success or supported colleagues. Emphasising your ability to work both independently and as part of a team will resonate well with the interviewers.
