At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Thriving organisation in North Wolverhampton with a supportive finance team.
- Benefits: £25,000 salary, hybrid working, and ongoing support for your development.
- Other info: Flexible working hours and a dynamic environment await you!
- Why this job: Join a collaborative team and make a real impact in credit control.
- Qualifications: Experience in credit control or customer service, strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
North Wolverhampton, £25,000 for 35 hours and excellent hybrid working. Hays is proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.
Your new role
As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently.
Responsibilities
- Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
- Investigating and resolving payment discrepancies, including unallocated cash
- Liaising with Local Authorities to address queries and obtain required documentation
- Handling incoming and outgoing calls with customers, including taking payments when needed
- Working towards daily targets and deadlines to support overall team performance
- Processing and allocating payments within the accounting system
- Ensuring all internal processes and controls are followed consistently
- Supporting wider credit control initiatives and contributing to ad-hoc projects
- Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
- Effectively organising your workload to meet competing priorities and deadlines
Qualifications
- Previous experience within credit control or a customer-focused environment
- Strong organisational skills and the ability to manage your time effectively
- Excellent communication skills, both written and verbal, with a professional telephone manner
- The ability to analyse information and resolve issues in a clear and logical way
- A flexible approach with the ability to adapt to changing priorities
- Confidence working independently as well as part of a team
- High levels of discretion and awareness of confidentiality
- Access to transport due to the location
Benefits
- Full-time hours (35 per week: 9:00am – 5:00pm, with a 1-hour lunch)
- A highly attractive hybrid working model (50% home-based – 10 days remote across a 20-day cycle)
- Ongoing support and development within a collaborative team culture
Credit Control Specialist. Job in Wolverhampton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving organisation in North Wolverhampton as a Credit Control Specialist, where you will benefit from a supportive and collaborative finance team culture. With a competitive salary and an attractive hybrid working model, this role offers excellent work-life balance and ongoing development opportunities, making it an ideal place for motivated individuals seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist. Job in Wolverhampton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Control Specialist role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value collaboration. Think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 3
Practice your communication skills! Since you'll be handling calls and liaising with customers, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Credit Control Specialist. Job in Wolverhampton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Specialist role. Highlight your previous experience in credit control or customer-focused environments, and don’t forget to showcase those strong organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your excellent communication skills and how you can manage accounts proactively and efficiently.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've investigated and resolved payment discrepancies in the past. We love candidates who can analyse information and tackle issues head-on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our supportive finance team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Control Specialist, you'll be dealing with accounts and payments, so brush up on your financial knowledge. Be prepared to discuss your experience with managing customer accounts and resolving discrepancies. Highlight specific examples where you've successfully collected outstanding balances or improved processes.
✨Showcase Your Communication Skills
Excellent communication is key in this role. During the interview, demonstrate your ability to communicate clearly and professionally. Practice answering questions in a way that reflects your telephone manner and how you handle customer interactions, especially when resolving issues.
✨Be Organised and Proactive
The job requires strong organisational skills, so come ready to discuss how you manage your workload. Share strategies you use to prioritise tasks and meet deadlines. You might even want to mention any tools or methods you use to stay organised, as this will show you're proactive and ready to hit the ground running.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so it's important to highlight your teamwork skills. Prepare examples of how you've collaborated with others in previous roles, particularly in finance or customer service settings. This will show that you can contribute positively to the team culture they value.
