At a Glance
- Tasks: Support individuals in living independently and manage housing services.
- Company: Join Stonewater, a leading housing provider making a real difference.
- Benefits: Part-time hours, competitive salary, and a supportive work environment.
- Other info: Be part of a passionate team dedicated to transforming lives.
- Why this job: Make a positive impact on people's lives every day.
- Qualifications: Experience in housing or support services and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Quay Foyer, Poole
Salary: Permanent, Part Time (20 hours per week)
Make a Real Difference Every Day
Are you passionate about supporting people to live independently and thrive in their homes? We are looking for a dedicated and proactive Housing Management Coordinator to join our Supported Living team. In this rewarding role, you will play a vital part in creating safe, well-managed environments where customers, particularly young people and individuals with disabilities, can build independence and feel truly at home.
As a Housing Management Coordinator, you will deliver high-quality housing management and frontline support services across our supported living schemes. You will be at the heart of our services ensuring buildings are safe and well maintained, customer outcomes are front of mind, and individuals are supported to sustain their tenancies and reach their full potential.
What You’ll Be Doing
- Deliver day-to-day housing and building management across supported living schemes
- Carry out vital health & safety and compliance checks, including fire safety
- Support customers to maintain tenancies, build independence, and achieve positive outcomes
- Manage rent accounts, including income collection, direct debits, and supporting benefit claims
- Respond to customer queries, feedback, and complaints with a focus on excellent service
- Complete assessments, sign-ups, and tenancy processes for new and existing customers
- Work collaboratively with customers and partner agencies to develop housing plans and risk assessments
- Build strong partnerships with external stakeholders, including health, social care, and community organisations
- Identify and manage risks, including safeguarding concerns, ensuring compliance with all relevant policies
- Play a key role in maintaining occupancy levels and promoting available homes
- Participate in an out-of-hours on-call rota
What We’re Looking For
We’re looking for someone who is both compassionate and driven, with a commitment to delivering excellent services.
Your experience and knowledge:
- Experience working in housing, ideally with vulnerable adults or supported living services
- Understanding of housing processes, benefits, and tenancy management
- Strong IT, numeracy, and administrative skills
Your skills and attributes:
- A motivated self-starter who can manage their own workload effectively
- Excellent communication and interpersonal skills, able to adapt to different audiences
- Strong problem-solving skills with a practical, solution-focused mindset
- Passion for customer-focused services and co-production
- Ability to build effective relationships with colleagues, customers, and external partners
- Willingness to participate in an on-call rota
Appointment to this role will be subject to satisfactory references, a satisfactory DBS, and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards our Menopause Friendly accreditation.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Supported Living Housing Management Coordinator. Job in Poole LilyLifestyle Jobs in Wimborne Minster employer: United Cerebral Palsy of Georgia
Stonewater is an exceptional employer dedicated to making a real difference in the lives of individuals, particularly those with disabilities and young people. Located in Poole, our supportive work culture fosters compassion and collaboration, offering employees opportunities for personal and professional growth while ensuring a positive impact on the community. With a commitment to inclusivity and well-being, we provide a rewarding environment where you can thrive as a Housing Management Coordinator.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Housing Management Coordinator. Job in Poole LilyLifestyle Jobs in Wimborne Minster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable adults. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Stonewater and its values. Show us how your passion for supporting independence aligns with our mission. We love seeing candidates who are genuinely excited about making a difference!
✨Tip Number 3
Practice your communication skills! As a Housing Management Coordinator, you'll need to adapt your style to different audiences. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Stonewater.
We think you need these skills to ace Supported Living Housing Management Coordinator. Job in Poole LilyLifestyle Jobs in Wimborne Minster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Management Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion:Let your enthusiasm for supporting individuals in their homes shine through! Share any relevant experiences or stories that demonstrate your commitment to helping others achieve independence and thrive.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Management Coordinator. Familiarise yourself with housing processes, benefits, and tenancy management, especially in relation to supporting vulnerable adults. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Compassion
Since this role involves working with young people and individuals with disabilities, be prepared to share examples of how you've demonstrated compassion and support in previous roles. Think about specific situations where you helped someone build their independence or overcome challenges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Practice responses to potential situations you might face, such as handling a customer complaint or ensuring compliance with health and safety regulations. This will demonstrate your practical, solution-focused mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the company culture, or the specific challenges faced by the Supported Living team. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
