At a Glance
- Tasks: Support individuals in overcoming employment barriers and achieving sustainable careers.
- Company: Join a passionate team dedicated to making a difference in Halton.
- Benefits: Competitive pay, flexible hours, and the chance to impact lives positively.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be a key player in transforming lives through tailored employment support.
- Qualifications: Level 3 qualification or relevant experience in employability or customer support.
The predicted salary is between 30000 - 40000 £ per year.
Location: Working across offices in Runcorn and Widnes
Hours: Monday to Friday, 9:00am - 5:00pm
Pay Rate: Up to 16.08 per hour
Halton People into Jobs is looking for a passionate and motivated Employment Specialist to join our dedicated Welfare to Work and Health team. This is a rewarding opportunity to support residents across Halton in overcoming barriers to employment and progressing towards sustainable careers.
Working under the direction of the Welfare to Work and Health Manager, you will deliver a bespoke employment support service to individuals aged 16+, helping them seek, obtain and sustain employment through tailored guidance, coaching and practical support.
Key Responsibilities- Manage a varied caseload of participants aged 16+ using a flexible, multi-channel approach including face-to-face, telephone, video and digital engagement.
- Deliver personalised employment support, advice and guidance to unemployed, economically inactive individuals and those at risk of redundancy or job loss.
- Conduct assessments to identify individual needs, barriers and employment goals, creating tailored action plans to support progression.
- Deliver Job Hubs, CV writing sessions and interview skills workshops.
- Support participants with job searching, applications, work experience opportunities and employability skills development.
- Use CRM and bespoke IT systems to accurately record interventions, progress and outcomes.
- Liaise with employers, training providers, Jobcentre Plus and partner agencies to identify suitable opportunities for participants.
- Carry out 'better off in work' calculations to help individuals understand the financial benefits of employment.
- Signpost and refer participants to specialist support services including debt advice, addictions support and wellbeing services where appropriate.
- Work towards service targets and contractual outcomes while maintaining excellent standards of customer support and data accuracy.
We are looking for someone who is passionate about helping people achieve positive outcomes and who thrives in a fast-paced, customer-focused environment.
Essential Requirements- Level 3 qualification in a business, employment, training or care-related discipline, or equivalent relevant experience.
- Experience working in employability, training or customer support environments.
- Experience supporting or mentoring individuals, including vulnerable people.
- Knowledge of the local labour market and barriers to employment.
- Excellent communication, organisation and problem-solving skills.
- Strong IT and digital literacy skills, including Microsoft Office and web-based technologies.
- Ability to manage a busy workload and work independently using initiative.
- Experience working to targets and achieving results.
- Flexible approach with the ability to work across Halton and outside normal office hours if required.
- NVQ Level 3 in Information, Advice & Guidance.
- Experience working on government-funded employment or training programmes.
- Experience supporting individuals with disabilities or complex barriers to employment.
- Presentation and representation skills.
- Emotional intelligence and resilience when managing challenging situations.
If you are committed to making a real difference in people's lives and helping residents move towards sustainable employment, we would love to hear from you.
Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Employment Support Specialist. Job in Widnes LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Halton People into Jobs is an exceptional employer dedicated to fostering a supportive and inclusive work environment in the heart of Halton. With a strong focus on employee development, we offer comprehensive training and growth opportunities, ensuring our team members are equipped to make a meaningful impact in the community. Our collaborative culture encourages innovation and flexibility, making it an ideal place for passionate individuals to thrive while helping others achieve sustainable employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employment Support Specialist. Job in Widnes LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for an Employment Support Specialist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to employment support. Think about how you can showcase your experience with vulnerable individuals and your knowledge of the local labour market.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities that resonate with your passion for helping others achieve sustainable careers.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Employment Support Specialist. Job in Widnes LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employment Support Specialist role. Highlight your experience in employability and customer support, and don’t forget to mention any relevant qualifications or training you've completed.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and how your skills align with the job description. Be specific about how you can contribute to the Welfare to Work and Health team.
Showcase Your Communication Skills:Since this role involves a lot of interaction with participants and partners, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of your past experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employment Support Specialist inside out. Familiarise yourself with the key responsibilities listed in the job description, especially around delivering personalised support and managing a caseload. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in employability, training, or customer support. Think about times when you've helped individuals overcome barriers to employment or delivered workshops. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions about the team, the challenges they face, and how success is measured. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Be Personable and Passionate
As this role involves working closely with individuals, it's crucial to convey your passion for helping others. Be warm and approachable during the interview, and share why you’re committed to making a difference in people's lives. Your emotional intelligence and resilience will shine through if you speak from the heart.
