At a Glance
- Tasks: Provide top-notch customer service and administrative support in a dynamic office environment.
- Company: Join a supportive and thriving business in Wetherby.
- Benefits: Enjoy hybrid working, 25 days holiday, private health insurance, and fitness classes.
- Other info: Perfect for those looking to make their first step into an office role.
- Why this job: Kickstart your career with a role that offers growth and learning opportunities.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 25870 - 25870 £ per year.
Customer Service Administrator
Salary: £25,870
Hours: Monday to Friday, 9am - 5pm
Benefits: Hybrid working, 25 days holiday plus bank holidays, private health insurance, company pension, employee assistance programme, weekly fitness classes
A fantastic opportunity to join a supportive and thriving business based in Wetherby. As a Customer Service Administrator, you will provide a high standard of administrative support and customer service across the business. You will be the first point of contact for customer enquiries and will support the wider team with a variety of administration and communication tasks. This opportunity would suit someone looking to build a long-term career within an office-based environment and our client is open to candidates looking to take their first step into an office role.
Responsibilities
- Responding to emails, phone calls and general enquiries in a professional and timely manner.
- Providing excellent customer service and support to clients and customers.
- Drafting correspondence and assisting with general administration.
- Carrying out customer surveys, analysing feedback and summarising key findings for Directors.
- Maintaining accurate records and updating internal systems.
- Supporting with onboarding new clients.
- Assisting the wider team with ad hoc administrative duties.
Requirements
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Good organisational and time management skills.
- A positive and proactive attitude.
- The ability to build rapport and maintain strong working relationships.
- A professional and confident telephone manner.
- Comfortable using initiative and managing workload effectively.
- Enthusiastic and keen to learn.
For this brilliant opportunity, please send your CV to Beth Davies via the link provided.
Customer Service Support Administrator. Job in Wetherby LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team in Wetherby as a Customer Service Support Administrator, where you will enjoy a hybrid working model, generous holiday allowance, and comprehensive health benefits. Our company fosters a positive work culture that prioritises employee growth and development, making it an ideal place for those looking to establish a rewarding career in customer service and administration.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Support Administrator. Job in Wetherby LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing this fantastic opportunity at LilyLifestyle.
We think you need these skills to ace Customer Service Support Administrator. Job in Wetherby LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Administrator role. Highlight your attention to detail and communication skills, as these are key for us at StudySmarter.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Relevant Experience:Even if you’re new to office roles, include any customer service or administrative experience you have. We love seeing how you’ve handled enquiries or supported teams in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like responding to enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong verbal and written communication skills are key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations. This will showcase your ability to handle customer interactions professionally.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Customer Service Administrator. Think of specific instances where you've successfully managed multiple tasks or projects. Share these examples during your interview to illustrate your time management abilities and attention to detail.
✨Be Enthusiastic and Proactive
Employers love candidates who show a positive attitude and eagerness to learn. During the interview, express your enthusiasm for the role and the company. Ask insightful questions about the team and the work environment to show that you're genuinely interested in contributing to their success.
