At a Glance
- Tasks: Provide top-notch customer service and administrative support in a thriving business.
- Company: Join a supportive team at a growing company in Wetherby.
- Benefits: Enjoy hybrid working, 25 days holiday, private health insurance, and fitness classes.
- Other info: Perfect for those looking to make their first step into an office role.
- Why this job: Kickstart your career in a dynamic office environment with plenty of growth opportunities.
- Qualifications: Strong communication skills, attention to detail, and a positive attitude are essential.
The predicted salary is between 25870 - 25870 £ per year.
Salary: £25,870
Hours: Monday to Friday, 9am - 5pm
Benefits: Hybrid working, 25 days holiday plus bank holidays, private health insurance, company pension, employee assistance programme, weekly fitness classes
A fantastic opportunity to join a supportive and thriving business based in Wetherby. As a Customer Service Administrator, you will provide a high standard of administrative support and customer service across the business. You will be the first point of contact for customer enquiries and will support the wider team with a variety of administration and communication tasks. This opportunity would suit someone looking to build a long-term career within an office-based environment and our client is open to candidates looking to take their first step into an office role.
Responsibilities
- Responding to emails, phone calls and general enquiries in a professional and timely manner.
- Providing excellent customer service and support to clients and customers.
- Drafting correspondence and assisting with general administration.
- Carrying out customer surveys, analysing feedback and summarising key findings for Directors.
- Maintaining accurate records and updating internal systems.
- Supporting with onboarding new clients.
- Assisting the wider team with ad hoc administrative duties.
Candidate Requirements
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Good organisational and time management skills.
- A positive and proactive attitude.
- The ability to build rapport and maintain strong working relationships.
- A professional and confident telephone manner.
- Comfortable using initiative and managing workload effectively.
- Enthusiastic and keen to learn.
Customer Service Administrator. Job in Wetherby LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an exceptional employer located in Wetherby, offering a supportive work environment that prioritises employee well-being and growth. With benefits such as hybrid working, generous holiday allowances, and opportunities for professional development, this role as a Customer Service Administrator is perfect for those seeking a fulfilling career in a thriving business. Join a team that values collaboration and encourages personal initiative, making it an ideal place for both new and experienced professionals to flourish.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator. Job in Wetherby LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Administrator. Job in Wetherby LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your relevant skills and experiences that match the job description, like your attention to detail and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for learning and building a long-term career with us.
Showcase Your Customer Service Skills:Since this role is all about providing excellent customer service, make sure to include examples of how you've successfully handled customer enquiries in the past. We love seeing real-life scenarios where you've made a positive impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with the tasks mentioned in the job description, like responding to enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong verbal and written communication skills are key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations. This will showcase your ability to build rapport and maintain strong working relationships.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Customer Service Administrator. Think of specific instances where you've successfully managed multiple tasks or projects. During the interview, share these examples to highlight your time management skills and proactive attitude.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company culture, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
