At a Glance
- Tasks: Manage customer info, process orders, and provide top-notch support.
- Company: Dynamic manufacturing company in West Bromwich with a focus on customer service.
- Benefits: Enjoy free parking, a company pension, and a canteen.
- Other info: Great opportunity for career growth and development.
- Why this job: Join a supportive team and enhance your skills in a fast-paced environment.
- Qualifications: Strong communication skills and experience in sales administration preferred.
The predicted salary is between 22000 - 28000 £ per year.
We are looking to hire a Sales Administrator to work for a manufacturing company located in West Bromwich. The successful candidate will play a vital role as part of the customer services department by managing administrative tasks, maintaining customer relationships, and ensuring orders are input accurately and efficiently on our in‑house system.
Responsibilities
- Manage and update customer information using the in‑house system
- Ensure data accuracy and accessibility
- Process sales orders, quotations and be the point of contact for customers
- Provide exceptional customer service by responding promptly to client inquiries via email, telephone
- Customer order updates and development including customer feedback
- Working with the external sales team and providing support
- Raising purchase orders and liaising with suppliers
- Ensure timely completion of all administrative duties while adhering to organisational policies
- Other duties that may arise within the customer service team including sickness and holiday cover
Person Specification
- You should be computer literate and happy using new systems
- Experience dealing with customers and providing quotations
- Dealing with customer complaints and problem solving
- Able to work on your own initiative as well as part of a team
- Self‑motivated, confident and focused
- Professional, courteous and a team player
- Strong organisational skills with the ability to prioritise tasks efficiently
- Excellent communication skills in English, both written and verbal
- Proven experience in sales administration or a similar administrative role
- Exceptional time management skills to handle multiple tasks simultaneously
- Customer service orientation with a professional attitude towards clients and colleagues
Benefits
- Canteen
- Company pension
- Free parking
- On‑site parking
Sales Support Administrator. Job in West Bromwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic manufacturing company in West Bromwich, where as a Sales Support Administrator, you will be an integral part of our customer services team. We pride ourselves on fostering a supportive work culture that values employee growth and development, offering benefits such as free parking, a company pension, and a canteen to enhance your work-life balance. With opportunities to engage directly with customers and collaborate with our external sales team, this role promises a rewarding experience in a thriving environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator. Job in West Bromwich LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the administrative duties required for the Sales Support Administrator role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Sales Support Administrator. Job in West Bromwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience in sales administration and customer service, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your organisational skills and how you handle customer inquiries – we love a proactive approach!
Show Off Your Tech Skills:Since we’re all about efficiency, make sure to highlight your computer literacy and experience with in-house systems. If you’ve worked with similar software before, let us know – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as managing customer information and processing sales orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled inquiries or resolved complaints effectively. This will highlight your ability to provide exceptional service, which is crucial for the job.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills and the ability to manage multiple tasks. During the interview, share examples of how you've successfully prioritised tasks in past roles. You could mention any tools or methods you use to stay organised, which will show that you can handle the demands of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about the team you'll be working with or how success is measured in the Sales Support Administrator position. Thoughtful questions can leave a lasting impression on the interviewer.
