At a Glance
- Tasks: Support customers with enquiries and orders while ensuring top-notch service.
- Company: Established manufacturing business with a supportive team culture.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Other info: Exciting opportunity to grow in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and administration; packaging industry knowledge is a plus.
The predicted salary is between 26436 - 26436 £ per year.
We are currently recruiting for a Customer Services / Sales Administrator to join a busy and fast-paced customer service team within a well-established manufacturing business. This is a fantastic opportunity for someone with strong administration and customer service experience who enjoys building relationships with customers and keeping things organised behind the scenes. Experience within the packaging industry would be highly advantageous.
The Role
- Processing customer orders and enquiries
- Speaking with customers via phone and email
- Resolving customer queries and complaints
- Updating and maintaining customer records
- Chasing quotations and following up on outstanding orders
- Liaising with internal departments and the external sales team
- Keeping customers updated on order progress
- General sales administration and customer support duties
About You
- Has previous customer service and administration experience
- Ideally has experience within the packaging industry
- Has strong communication and problem-solving skills
- Is organised and able to manage multiple tasks
- Can work well within a busy team environment
- Experience using the Abaca system would be a strong advantage
Please note the business will be relocating from West Bromwich to Bilston towards the end of the year, so candidates must be comfortable commuting to both locations. If you are looking for a new opportunity within a supportive and growing business, please apply today.
Sales Administrator. Job in West Bromwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team at our well-established manufacturing business, where your skills as a Sales Administrator will be valued and nurtured. With a focus on employee growth and a collaborative work culture, we offer competitive salaries and the chance to thrive in a fast-paced environment. As we transition from West Bromwich to Bilston, you'll enjoy the unique advantage of being part of a company that prioritises customer relationships and operational excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator. Job in West Bromwich LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Sales Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing about their packaging solutions will show you're genuinely interested and ready to contribute. Plus, it’ll help you answer questions with confidence!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator. Job in West Bromwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention any relevant experience in the packaging industry and how you can contribute to our busy environment.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and effectively, both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with common customer service scenarios and how to handle them. If you can, brush up on the packaging industry too, as it could give you an edge.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers, be prepared to demonstrate your communication skills. Practice answering questions clearly and concisely, and think of examples where you've successfully resolved customer queries or complaints in the past.
✨Get Organised
Being organised is key for a Sales Administrator. During the interview, highlight your ability to manage multiple tasks efficiently. You might even want to share a specific example of how you’ve kept things running smoothly in a busy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the team. This shows your interest in the role and helps you gauge if it’s the right fit for you. Consider asking about the transition to Bilston and how the team is preparing for it.
