At a Glance
- Tasks: Support customers with enquiries and orders while ensuring top-notch service.
- Company: Established manufacturing business with a dynamic customer service team.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for career growth as the company relocates to Bilston.
- Why this job: Join a growing company and build relationships while keeping things organised.
- Qualifications: Experience in customer service and administration; packaging industry experience is a plus.
The predicted salary is between 26436 - 26436 £ per year.
We are currently recruiting for a Customer Services / Sales Administrator to join a busy and fast-paced customer service team within a well-established manufacturing business. This is a fantastic opportunity for someone with strong administration and customer service experience who enjoys building relationships with customers and keeping things organised behind the scenes. Experience within the packaging industry would be highly advantageous.
The Role
- Processing customer orders and enquiries
- Speaking with customers via phone and email
- Resolving customer queries and complaints
- Updating and maintaining customer records
- Chasing quotations and following up on outstanding orders
- Liaising with internal departments and the external sales team
- Keeping customers updated on order progress
- General sales administration and customer support duties
About You
- Has previous customer service and administration experience
- Ideally has experience within the packaging industry
- Has strong communication and problem-solving skills
- Is organised and able to manage multiple tasks
- Can work well within a busy team environment
- Experience using the Abaca system would be a strong advantage
Please note the business will be relocating from West Bromwich to Bilston towards the end of the year, so candidates must be comfortable commuting to both locations. If you are looking for a new opportunity within a supportive and growing business, please apply today.
Customer Service and Sales Coordinator. Job in West Bromwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team at our well-established manufacturing business, where your customer service and sales coordination skills will thrive. With a focus on employee growth and a collaborative work culture, we offer a competitive salary and the chance to be part of an exciting transition as we relocate to Bilston. Experience the satisfaction of building lasting customer relationships in a fast-paced environment that values your contributions.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Sales Coordinator. Job in West Bromwich LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Service and Sales Coordinator role. Highlight your experience and how it aligns with their needs.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service and Sales Coordinator. Job in West Bromwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention any relevant experience in the packaging industry and how you can contribute to our busy environment.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products, especially in the packaging industry. Understanding their values, mission, and recent developments will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service and administration skills. Think about times when you resolved a complaint or improved a process, as these stories will demonstrate your problem-solving abilities.
✨Practice Common Interview Questions
Anticipate questions related to handling customer queries and managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview, making it easier to convey your organisational skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the transition to Bilston, or how success is measured in the customer service department. This shows you're engaged and thinking ahead.
