At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth front-of-house experience.
- Company: Join a friendly practice dedicated to excellent patient care.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Be the first point of contact and make a difference in patients' lives.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Front of House Duties & Responsibilities:
- Open the practice and turn on test room equipment.
- Greeting patients/visitors.
- Booking appointments and entering patient details in line with the GDPR.
- Active diary management including checking upcoming clinics.
- Ordering contact lenses to Optometrists specifications.
- Checking deliveries against the order information and spreadsheets.
- Preparing paperwork for any contact lens returns.
- Telephone patients to advise when their spectacles or contact lenses are ready for collection and remind patients of their upcoming appointments.
- Ensuring patient details are kept up to date.
- Discuss the benefits of Eyeplan with patients and suggest becoming a member, completing online registration form with patients.
- Taking payments for eye examinations, spectacles, contact lenses and sundry items.
- Balancing the till at the end of the day and producing appropriate reports.
- Dealing with post before the end of each day.
- Checking & responding to emails sent to the practice email account.
- Maintaining a tidy and professional working environment.
Working hours: Monday & Tuesday 08.30-17.30 plus one Saturday each month 08.30-17.00
Front Of House Receptionist. Job in Wendover LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a supportive and dynamic work environment for our Front of House Receptionists in Wendover. Our team enjoys flexible working hours, opportunities for professional development, and a culture that values patient care and teamwork. With a focus on employee well-being and growth, we offer unique benefits such as training in the latest optical technologies and a chance to engage with our community through health initiatives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Receptionist. Job in Wendover LilyLifestyle Jobs
✨Tip Number 1
Make sure you know the ins and outs of the Front of House role. Brush up on your customer service skills and be ready to show how you can create a welcoming environment for patients. We want to see your personality shine through!
✨Tip Number 2
Practice your communication skills! You’ll be greeting patients and handling phone calls, so being clear and friendly is key. We suggest doing some mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show us your organisational skills! Be prepared to discuss how you manage appointments and keep patient details in order. Maybe even share a story about a time you juggled multiple tasks successfully.
✨Tip Number 4
Don’t forget to check out our website for more opportunities! Applying directly through us can give you an edge, and we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Front Of House Receptionist. Job in Wendover LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Receptionist role. Highlight relevant experience and skills that match the job description, like your ability to manage appointments and keep patient details organised.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Front of House Duties
Familiarise yourself with the specific responsibilities listed in the job description. Be ready to discuss how your previous experience aligns with tasks like greeting patients, managing appointments, and handling payments. This shows you’re not just interested in the role but also understand what it entails.
✨Demonstrate Your Communication Skills
As a Front of House Receptionist, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Whether it's dealing with patient queries or managing a busy reception, showcasing your interpersonal skills will set you apart.
✨Show Your Organisational Skills
Highlight your ability to manage diaries and keep patient details up to date. Bring examples of how you've successfully organised schedules or maintained records in previous roles. This will reassure them that you can handle the active diary management required for this position.
✨Be Ready to Discuss GDPR
Since the role involves handling sensitive patient information, brush up on GDPR regulations. Be prepared to discuss how you would ensure compliance when booking appointments and managing patient data. This demonstrates your professionalism and understanding of the importance of confidentiality.
