At a Glance
- Tasks: Manage front desk duties, greet patients, and handle appointments with a smile.
- Company: Join a friendly team at Wendover Lily, where patient care is our priority.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic healthcare setting.
- Why this job: Be the first point of contact and make a difference in patients' lives every day.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Front of House Duties & Responsibilities:
- Open the practice and turn on test room equipment.
- Greeting patients/visitors.
- Booking appointments and entering patient details in line with the GDPR.
- Active diary management including checking upcoming clinics.
- Ordering contact lenses to Optometrists specifications.
- Checking deliveries against the order information and spreadsheets.
- Preparing paperwork for any contact lens returns.
- Telephone patients to advise when their spectacles or contact lenses are ready for collection and remind patients of their upcoming appointments.
- Ensuring patient details are kept up to date.
- Discuss the benefits of Eyeplan with patients and suggest becoming a member, completing online registration form with patients.
- Taking payments for eye examinations, spectacles, contact lenses and sundry items.
- Balancing the till at the end of the day and producing appropriate reports.
- Dealing with post before the end of each day.
- Checking & responding to emails sent to the practice email account.
- Maintaining a tidy and professional working environment.
Front Desk Receptionist. Job in Wendover LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a supportive and dynamic work environment for our Front Desk Receptionists in Wendover. Our team enjoys comprehensive training, opportunities for professional development, and a culture that values collaboration and patient care. With competitive benefits and a commitment to employee well-being, we ensure that every team member feels valued and empowered to make a difference in our patients' lives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Receptionist. Job in Wendover LilyLifestyle Jobs
✨Tip Number 1
First things first, make sure you know the ins and outs of the Front Desk Receptionist role. Familiarise yourself with the responsibilities like greeting patients and managing appointments. This way, when you get that interview, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Think about how you'd handle situations like dealing with patient queries or managing a busy reception area. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Don’t forget to showcase your people skills! As a Front Desk Receptionist, you'll be the face of the practice. Be ready to share examples of how you've successfully interacted with customers or handled difficult situations. We want to see your personality shine through!
✨Tip Number 4
Finally, apply through our website! It’s super easy and gives you a direct line to us. Plus, it shows you're serious about joining the team. So, what are you waiting for? Get your application in and let’s get you that job!
We think you need these skills to ace Front Desk Receptionist. Job in Wendover LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your People Skills:As a Front Desk Receptionist, you'll be the first point of contact for patients. Make sure to highlight your experience in greeting visitors and managing appointments. We want to see how you can create a welcoming atmosphere!
Be GDPR Savvy:Since you'll be handling patient details, it's crucial to demonstrate your understanding of GDPR. Mention any relevant experience you have with data protection and keeping information secure. This will show us you're responsible and trustworthy!
Detail-Oriented is Key:You'll be managing diaries, checking orders, and balancing tills, so attention to detail is a must! Use your application to showcase examples where you've successfully managed multiple tasks without missing a beat. We love organised candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Front Desk Duties
Familiarise yourself with the specific responsibilities of a Front Desk Receptionist. Understand the importance of greeting patients, managing appointments, and handling payments. This will show your potential employer that you’re ready to hit the ground running.
✨Brush Up on GDPR Knowledge
Since you'll be dealing with patient details, it's crucial to have a solid understanding of GDPR regulations. Be prepared to discuss how you would ensure patient confidentiality and data protection during the interview.
✨Demonstrate Excellent Communication Skills
As a Front Desk Receptionist, communication is key. Practice articulating your thoughts clearly and confidently. Think about examples where you've successfully communicated with patients or colleagues, as this will highlight your interpersonal skills.
✨Show Enthusiasm for Eyeplan
Research Eyeplan and be ready to discuss its benefits. Showing genuine interest in promoting membership can set you apart from other candidates. Prepare to explain how you would encourage patients to consider joining and how it could enhance their experience.
