At a Glance
- Tasks: Be the friendly face of our office, managing calls and supporting the team.
- Company: Join a vibrant team in Welwyn Garden City with a focus on collaboration.
- Benefits: Enjoy 22 days holiday, your birthday off, and early finish Fridays.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Perfect for those who love helping others and thrive in a busy environment.
- Qualifications: Experience in reception or administration and strong IT skills are a plus.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a friendly, organised, and proactive Receptionist / Administrator to become a key part of our Admin & Finance team. This is a varied and fast-paced role where you will be the welcoming face of the business, keep day-to-day operations running smoothly, and provide essential support across the wider team.
Why join us? If you enjoy helping people, staying one step ahead, and being at the heart of a busy office, this could be the perfect opportunity for you.
What you will be doing:
- Be the first point of contact for incoming calls, directing enquiries quickly and professionally.
- Create a warm, professional welcome for visitors and clients.
- Manage deliveries and help keep the front of house running smoothly.
- Coordinate employee travel arrangements and hotel bookings.
- Set up client records on the CRM system and support day-to-day CRM administration.
- Carry out credit checks accurately and efficiently.
- Send appraisal reminders to managers and directors.
- Support the Finance team and help monitor the shared team inbox.
- Keep office administration on track, including stationery orders, workwear, post, franking, and confidential waste.
- Provide additional administrative support across the business as needed.
What we are looking for:
- Previous experience in a reception, administration, or customer‑facing role would be highly beneficial.
- Strong administrative and IT skills, including a good working knowledge of Microsoft Office such as Word, Excel, and Outlook.
- Excellent communication and interpersonal skills, with a professional and confident telephone manner.
- The ability to multitask, prioritise effectively, and stay calm in a busy environment.
- A proactive, positive, and flexible attitude with a willingness to support the wider team.
Full‑time hours of 37 per week: 9.00am‑5.30pm Monday to Thursday and 9.00am‑5.00pm Friday, with a 1‑hour lunch break each day.
What you will get in return:
- 22 days holiday.
- Your birthday off, or the nearest working day if it falls on a weekend.
- Long service awards every 5 years, including extra annual leave and a tax‑free bonus.
- Pension contributions of 5% employee and 6% employer.
- Annual eye care support, including a free eye test voucher and £50 towards your first set of glasses if required for work.
- Dental reimbursement of up to £65 per year for routine check‑ups.
- Death in service cover of four times salary on completion of probation.
- Private medical insurance scheme, with employee contribution for up to 2 years and benefit‑in‑kind tax only after 2 years.
- Access to an employee savings scheme with vouchers, discount cards, utilities, and more.
- Early finish Fridays, with everyone leaving 30 minutes early.
- Time off in lieu of up to 7.5 hours per month, subject to agreement and completion of probation.
- Flu vaccinations reimbursed through expenses each year.
Receptionist/Administrator. Job in Welwyn Garden City LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a supportive and dynamic work environment in Welwyn Garden City, where our Receptionist/Administrator will play a vital role in ensuring smooth operations and delivering exceptional service. With a strong emphasis on employee well-being, we offer generous benefits such as additional leave for long service, private medical insurance, and early finish Fridays, all while encouraging professional growth and teamwork in a vibrant office setting.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator. Job in Welwyn Garden City LilyLifestyle Jobs
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Administrator, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their team.
We think you need these skills to ace Receptionist/Administrator. Job in Welwyn Garden City LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your CV:Make sure your CV highlights relevant experience in reception or administration roles. We’re looking for strong administrative skills, so showcase your proficiency with Microsoft Office and any other tools you’ve used.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Admin & Finance team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing calls and coordinating travel arrangements. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Show Off Your People Skills
As the welcoming face of the business, it’s crucial to showcase your excellent communication and interpersonal skills. During the interview, be friendly and approachable, and don’t hesitate to share examples of how you've successfully interacted with clients or handled difficult situations in the past.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so be prepared to discuss how you manage multiple tasks effectively. You could mention specific tools or methods you use to stay organised, like prioritising tasks or using digital calendars to keep track of appointments and deadlines.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, company culture, or specific challenges the Admin & Finance team faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
