At a Glance
- Tasks: Assist customers via phone and email, providing support and pulling data for reports.
- Company: Join a friendly team in the beautiful Shropshire countryside.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunity for personal growth in a dynamic setting.
- Why this job: Perfect for those who love helping others and enjoy varied tasks.
- Qualifications: 2-3 years of customer service experience and computer literacy.
The predicted salary is between 13 - 14 £ per hour.
Customer Service Support
Our client based in between Wellington and Shrewsbury in the lovely Shropshire countryside is looking for a part time customer service person to join their team and strengthen the department. You will be answering the phone and e-mails from clients, helping them with all their enquiries which include usage spending reports, capability reports and pulling data from the system. In this very interesting and varied role, you will be using documents to communicate with the customer when required, you will also be using your reports to contact lapsed users and to monitor the service levels to and from the customer.
Ideal Candidate
- 2/3 years experience within Customer Service
- Computer literate, good knowledge of Word/Excel/Outlook
- Ability to pull data for reports from computer and use
- Can work on own initiative
- Good attention to detail
- Organised
- Reliable/Flexible
Hours: Flexible. Circa 25 Hours per week.
Salary: 13.46 per hour
Part-Time Customer Service Representative. Job in Wellington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a supportive team in the picturesque Shropshire countryside, where your role as a Part-Time Customer Service Representative will be both rewarding and engaging. With flexible hours and a focus on employee growth, you'll have the opportunity to develop your skills while contributing to a culture that values reliability and initiative. Enjoy the benefits of working in a friendly environment that prioritises customer satisfaction and teamwork.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Service Representative. Job in Wellington LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can make all the difference in landing that customer service role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations or difficult customers. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let them know why you’re excited about this role. Your passion for customer service can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your skills!
We think you need these skills to ace Part-Time Customer Service Representative. Job in Wellington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you've helped clients in the past, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your familiarity with tools like Word, Excel, and Outlook, and how you can pull data for reports.
Show Off Your Communication Skills:Since you'll be answering calls and emails, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle customer queries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you resolved issues or improved customer satisfaction, as this will show your potential employer that you can handle their clients effectively.
✨Familiarise Yourself with the Tools
Since the role requires using Word, Excel, and Outlook, make sure you're comfortable with these applications. You might be asked how you would use them in your daily tasks, so having examples ready will demonstrate your computer literacy and readiness for the job.
✨Prepare for Data-Related Questions
Given that you'll be pulling data for reports, think about how you've done this in the past. Be prepared to explain your process for gathering and analysing data, as well as how you would communicate findings to clients. This shows your attention to detail and organisational skills.
✨Show Your Flexibility and Initiative
The job mentions being reliable and flexible, so be ready to discuss how you've adapted to changing circumstances in previous roles. Share examples of times when you took the initiative to solve a problem or improve a process, as this will highlight your proactive approach.
