At a Glance
- Tasks: Support residents with welfare and housing needs while ensuring their safety and independence.
- Company: Established charity dedicated to improving lives in the community.
- Benefits: Earn £15.00 - £15.67 per hour, plus pension and team events.
- Other info: Part-time role with flexible shifts across 2-3 days each week.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Knowledge of welfare and housing, strong admin skills, and excellent communication.
The predicted salary is between 13650 - 14259 £ per year.
Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is 15.00 - 15.67 per hour.
The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department. The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.
- Ensure Residents understand and comply with Conditions of Residence
- Assist service users to understand their rights and responsibilities with regards to welfare benefits
- Provide practical help for residents with regards to accessing personal grants on their behalf
- To carry out room clearance as directed by the Welfare and Housing Manager
- Monitor the storage of residents' items in the baggage room and dispose of items
- Carry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needs
- Assist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or events
- In conjunction with the Welfare Team fully investigate any resident issues, complaints or events
- Follow the organisations debt management policy and procedures and act with regards to non-payment / arrears
- Monitor and check service charge payments and housing benefit on a weekly basis
Benefits: 15.00 - 15.67 per hour, 13,650 - 14,259.70 per annum, Pension, Team events
Experience and attributes required:
- Knowledge of welfare and housing
- Previous administration experience
- Strong computer literacy to include Microsoft Excel and Word
- Excellent communication skills
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Welfare and Housing Support Assistant with our established charity in Newham, you will be part of a compassionate team dedicated to making a real difference in the lives of residents. We offer flexible part-time hours, competitive pay, and a supportive work culture that values your contributions and encourages professional growth. Join us in creating a positive impact while enjoying team events and a strong sense of community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the welfare and housing sector, especially those connected to the charity you're applying for. A friendly chat can give you insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of welfare benefits and housing policies. We want you to show that you’re not just a great fit for the role but also genuinely passionate about helping residents live independently.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with residents, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Welfare and Housing Support Assistant role. Highlight your relevant experience in welfare and housing, and show us how your skills match what we're looking for!
Showcase Your Skills:We want to see your strong computer literacy and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed a busy workload or resolved issues.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare and housing policies. Familiarise yourself with the rights and responsibilities of residents, as well as any relevant legislation. This will show that you're not just interested in the role but also understand the impact it has on people's lives.
✨Showcase Your Admin Skills
Since the role involves a lot of administrative tasks, be ready to discuss your previous experience in this area. Bring examples of how you've managed workloads, used Microsoft Excel and Word, and maintained organisation in busy environments. Highlighting these skills will demonstrate your capability to handle the demands of the job.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information to residents, so showing that you can do this effectively will be a big plus. Consider role-playing common scenarios to build your confidence.
✨Be Proactive and Positive
During the interview, convey your proactive approach to problem-solving and your ability to stay calm under pressure. Share examples of how you've tackled challenges in the past, especially in a support or care setting. A positive attitude can make a huge difference in how you're perceived by the interviewers.
