At a Glance
- Tasks: Support residents with welfare and housing needs while ensuring their safety and independence.
- Company: Join a well-established charity making a difference in the community.
- Benefits: Earn £15.00 - £15.67 per hour, plus pension and team events.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a real impact by helping residents live safely and independently.
- Qualifications: Experience in welfare and housing, strong admin skills, and excellent communication.
The predicted salary is between 13650 - 14259 £ per year.
Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is 15.00 - 15.67 per hour.
The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department. The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.
- Ensure Residents understand and comply with Conditions of Residence
- Assist service users to understand their rights and responsibilities with regards to welfare benefits
- Provide practical help for residents with regards to accessing personal grants on their behalf
- To carry out room clearance as directed by the Welfare and Housing Manager
- Monitor the storage of residents' items in the baggage room and dispose of items
- Carry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needs
- Assist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or events
- In conjunction with the Welfare Team fully investigate any resident issues, complaints or events
- Follow the organisations debt management policy and procedures and act with regards to non-payment / arrears
- Monitor and check service charge payments and housing benefit on a weekly basis
Benefits: 15.00 - 15.67 per hour, 13,650 - 14,259.70 per annum, Pension, Team events
Experience and attributes required:
- Knowledge of welfare and housing
- Previous administration experience
- Strong computer literacy to include Microsoft Excel and Word
- Excellent communication skills
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Welfare and Housing Assistant. Job in Newham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Welfare and Housing Assistant with our established charity in Newham, you will be part of a supportive and compassionate team dedicated to making a real difference in the lives of residents. We offer flexible part-time hours, competitive pay, and a strong commitment to employee development, ensuring you have the resources and opportunities to grow within your role. Join us in a work culture that values teamwork, respect, and community engagement, where your contributions are recognised and celebrated.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welfare and Housing Assistant. Job in Newham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the welfare and housing sector, especially those connected to charities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits and housing policies. We want you to show that you’re not just passionate but also informed about the role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace Welfare and Housing Assistant. Job in Newham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Welfare and Housing Assistant role. Highlight your relevant experience in welfare and housing, and show us how your skills match what we're looking for!
Show Off Your Communication Skills:Since excellent communication is key for this role, don’t forget to demonstrate your ability to communicate effectively in your application. Use clear language and provide examples of how you've successfully interacted with others in previous roles.
Be Organised:We love a well-structured application! Make sure your CV is easy to read and logically organised. This will not only help us understand your experience better but also showcase your organisational skills, which are crucial for the job.
Apply Through Our Website:To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the Welfare and Housing Assistant position!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare and housing. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with them. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your administrative skills and computer literacy, especially with Microsoft Excel and Word. Prepare examples of how you've used these skills in previous roles to manage workloads or solve problems effectively.
✨Communicate Clearly
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Think about how you would explain complex issues to residents who may not understand their rights or responsibilities regarding welfare benefits.
✨Stay Calm Under Pressure
Be ready to discuss situations where you've had to remain calm and organised under pressure. This could involve managing multiple tasks or dealing with difficult situations. Share specific examples to demonstrate your proactive approach.
