At a Glance
- Tasks: Advise on water quality, support teams, and ensure compliance with regulations.
- Company: Join Northumbrian Water, a leader in safe drinking water.
- Benefits: Flexible working, professional growth, and a supportive team culture.
- Other info: Opportunity for continuous learning and career development.
- Why this job: Make a real difference in public health and water quality.
- Qualifications: Strong IT skills, excellent communication, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Northumbrian Water is seeking a dedicated and knowledgeable Water Quality Advisor to join our Water Quality team. This role is central to protecting public health by ensuring the drinking water we supply consistently meets all statutory and regulatory standards. You’ll act as a trusted advisor across the business, providing expert guidance on water quality matters while supporting operational teams and delivering excellent customer service.
Key Responsibilities
- Advice & Customer Support
- Act as the primary point of contact for the Operational Customer Centre of Excellence on water quality matters
- Provide timely, accurate advice to operational departments
- Support the Customer Contact Centre with drinking water quality queries
- Respond to customer complaints and technical enquiries with clear written and verbal scientific advice
- Regulatory Compliance
- Assist in preparing regulatory data and reports to strict deadlines
- Build and maintain strong relationships with Local Authorities and Public Health stakeholders
- Reporting & Performance
- Collate and analyse operational performance data for internal stakeholders
- Prepare accurate reports for both internal and external customers
- Investigate and report water quality failures
- Support the management and reporting of water quality events
- Sampling & Auditing
- Support and monitor sampling programmes to meet regulatory and operational requirements
- Conduct Hygiene Rules of Conduct audits in line with departmental targets
- Undertake laboratory and microbiological audits following water quality breaches
Key Result Areas
- Deliver accurate, high-quality reports within agreed timescales
- Ensure data integrity and ownership of outputs
- Meet customer and regulatory expectations consistently
- Respond to service requests promptly while managing expectations effectively
- Contribute to continuous improvement and personal development
Skills & Experience
- Essential
- Strong IT literacy
- Full UK driving licence
- Excellent communication skills, both written and verbal
- Ability to write clear, concise reports
- Strong organisational skills with the ability to work under pressure
- Desirable
- Knowledge of water treatment processes, distribution systems, and Water Quality Regulations
Personal Attributes
- Confident in consulting and influencing others
- Self‑motivated with the ability to work independently
- Committed to high standards and quality outputs
- Strong relationship‑building skills
- Proactive approach to continuous learning and development
Why Join Northumbrian Water?
At Northumbrian Water, we’re committed to delivering safe, high-quality drinking water while putting customers and communities at the heart of everything we do. You’ll be part of a supportive team that values innovation, integrity, and professional growth.
Water Quality Advisor. Job in Durham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Northumbrian Water is an exceptional employer that prioritises the well-being of its employees while ensuring the delivery of safe, high-quality drinking water. With a strong focus on professional growth and a supportive work culture, employees are encouraged to innovate and develop their skills in a collaborative environment. Located in Durham, this role offers the unique advantage of contributing to public health and community welfare, making it a meaningful and rewarding career choice.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Water Quality Advisor. Job in Durham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the water quality field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Water Quality Advisor role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of water treatment processes and regulations. We suggest practising common interview questions with a friend or in front of the mirror to boost your confidence and ensure you can articulate your expertise clearly.
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to explain complex water quality concepts in simple terms. This will demonstrate your ability to provide clear advice, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Water Quality Advisor. Job in Durham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Water Quality Advisor role. Highlight your relevant experience and skills that match the job description, especially your communication skills and IT literacy.
Showcase Your Expertise:Don’t shy away from demonstrating your knowledge of water quality regulations and treatment processes. Use specific examples from your past experiences to show how you can provide expert guidance and support.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's necessary. Remember, clarity is key in both written reports and customer communications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Water Quality Basics
Make sure you brush up on your knowledge of water treatment processes and regulations. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand its importance in protecting public health.
✨Prepare for Customer Queries
Since you'll be acting as a point of contact for customer queries, think about common questions or complaints related to water quality. Practise how you would respond clearly and concisely, demonstrating your excellent communication skills.
✨Showcase Your Reporting Skills
Be ready to discuss your experience with data analysis and report writing. Bring examples of reports you've prepared in the past, and explain how you ensured accuracy and met deadlines. This will highlight your organisational skills and attention to detail.
✨Build Relationships
Think about how you can demonstrate your relationship-building skills during the interview. Prepare examples of how you've successfully collaborated with others in previous roles, especially in high-pressure situations, to show that you can work well with operational teams and stakeholders.
