At a Glance
- Tasks: Lead water hygiene operations and ensure top-notch service delivery to clients.
- Company: Join a rapidly growing compliance and building services company in Walsall.
- Benefits: Enjoy a competitive salary, bonuses, and comprehensive benefits.
- Other info: Flexible travel required; excellent career growth opportunities await.
- Why this job: Make a real impact in water hygiene while managing diverse projects.
- Qualifications: Proven experience in water hygiene management and strong communication skills.
The predicted salary is between 40000 - 65000 £ per year.
Location: Walsall, West Midlands
Salary/Benefits: 40k - 65k + OTE & Benefits
Our client is a multi-disciplined Compliance / Building Services outfit, with a successful and rapidly growing Water Hygiene / Legionella department. They are seeking an experienced and switched-on Operations Manager to join their team in the Midlands region. You will be integral in overseeing the successful delivery of legionella, water hygiene and remedial services to a diverse portfolio of clients.
It is essential for interested applicants to hold existing team management experience and must be comfortable with handling simultaneous projects, varying in nature and value. You will be mainly based out of the office, and travelling to site when required, to meet with clients and/or oversee the induction of new engineers. Our client is offering excellent salaries, in addition to bonus structures and comprehensive benefits packages.
Experience / Qualifications:
- Successful track record working as a Water Hygiene / Legionella Operations Manager
- Excellent communication and interpersonal skills
- Robust industry knowledge, including: ACOP L8 and HSG 274 guidelines
- It would be advantageous to hold industry-related qualifications (e.g. City and Guilds (WMSoc) Legionella Risk Assessing, TMV servicing, NVQ Level 2 Plumbing, G3 Unvented ticket)
- Good literacy, numeracy and IT skills
- Flexible to travel when needed
- Professional manner
The Role:
- Overseeing the successful delivery of legionella, water hygiene and remedial plumbing services to a mixed portfolio of clients
- Monitoring projects to ensure they are completed within agreed scope and deadlines
- Allocating works to teams of engineers
- Completing competency checks and auditing on engineers/risk assessors
- Acting as a key point of contact for site staff, providing logistical and technical support
- Liaising with clients to discuss contractual requirements and answer any technical queries
- Leading training sessions and toolbox talks for site staff
- Working closely with supervisors and members of management to track progress
- Supporting the continued growth of the business, following up on warm client leads
- Upselling of services to existing clients
- Handling complaints from clients and ensuring to investigate and resolve
- Maintaining high customer satisfaction levels
- Carrying out necessary disciplinary meetings with engineers
- Completing recruitment within the business, conducting interviews and supporting the onboarding process
- Reporting into the Directors to discuss company performance
Water Hygiene Operations Manager. Job in Walsall LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and rapidly growing team as a Water Hygiene Operations Manager in Walsall, where you will play a pivotal role in delivering essential water hygiene services to a diverse client base. Our company fosters a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside competitive salaries and comprehensive benefits packages. With a focus on teamwork and client satisfaction, this is an excellent opportunity for those looking to make a meaningful impact in the industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Water Hygiene Operations Manager. Job in Walsall LilyLifestyle Jobs
✨Network Like a Pro
Get out there and connect with people in the water hygiene industry! Attend local events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with ACOP L8 and HSG 274 guidelines. We want to see how your skills can directly benefit their operations, so be specific about your past successes!
✨Prepare for the Interview
Do your homework on the company and its clients before the interview. We recommend preparing some questions that show your interest in their projects and how you can contribute to their success. This will help you stand out as a candidate who’s genuinely invested in the role.
✨Apply Through Our Website
Don’t forget to apply through our website for the best chance at landing that Water Hygiene Operations Manager role! We streamline the process and ensure your application gets the attention it deserves. Plus, we’re always here to support you along the way!
We think you need these skills to ace Water Hygiene Operations Manager. Job in Walsall LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Water Hygiene Operations Manager role. Highlight your experience in managing teams and handling multiple projects, as well as your knowledge of ACOP L8 and HSG 274 guidelines. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in water hygiene or legionella management, and don’t forget to mention your communication skills and professional manner.
Show Off Your Qualifications:If you have any industry-related qualifications like City and Guilds (WMSoc) or NVQ Level 2 Plumbing, make sure to include them in your application. We love seeing candidates who are committed to their professional development and can bring that expertise to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of ACOP L8 and HSG 274 guidelines. Being able to discuss these in detail will show that you’re not just familiar with the regulations but also understand their practical applications in water hygiene.
✨Showcase Your Leadership Skills
Since this role involves team management, be prepared to share examples of how you've successfully led teams in the past. Think about specific projects where you managed multiple tasks and how you kept everything on track.
✨Prepare for Technical Questions
Expect questions that dive into your technical expertise, especially around legionella risk assessments and plumbing services. Practise explaining complex concepts in simple terms, as you’ll need to communicate effectively with both clients and your team.
✨Demonstrate Client Management Experience
Be ready to discuss how you've handled client relationships in previous roles. Highlight any experiences where you resolved complaints or upsold services, as this will show your ability to maintain high customer satisfaction and contribute to business growth.
