At a Glance
- Tasks: Support home transport applications and manage enquiries in a busy team.
- Company: Join Warwickshire County Council, a supportive and dynamic workplace.
- Benefits: Earn £13.69 per hour with potential for permanent role and remote work.
- Other info: Flexible working environment with opportunities for growth.
- Why this job: Make a difference while developing your admin and customer service skills.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
Pay: £13.69 per hour
Duration: Temporary ongoing (could be extended or become permanent)
Company: Warwickshire County Council
Hours: Full time - 37 hours per week
Location: Primarily remote but one day in Warwick
Start Date: ASAP
What does the job entail?
On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Support Officer to join a busy team of assessors supporting home transport applications. This role would suit someone with strong administration and customer service skills who is confident managing a busy workload and handling challenging conversations professionally. The successful candidate will support the team with general enquiries via phone and email, inbox management, and day-to-day administrative duties.
You will achieve this by:
- Managing a shared inbox and responding to enquiries
- Handling inbound calls from parents and service users
- Supporting with home transport application enquiries
- Managing complaints professionally and confidently
- Providing accurate administrative support to the wider team
- Maintaining records and updating internal systems
- Working effectively within a busy office environment
What are we looking for in the ideal candidate?
- Previous administration experience
- Strong customer service and communication skills
- Experience working within a busy office environment
- Confident managing telephone and email enquiries
- Ability to remain calm and professional in challenging situations
- Good IT and organisational skills
Administrator. Job in Warwick LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Warwickshire County Council is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. With the flexibility of primarily remote work and a collaborative team environment, employees can enjoy a healthy work-life balance while contributing to meaningful community services. The role of Administrator not only provides competitive pay but also the chance to develop essential skills in administration and customer service within a dynamic and impactful organisation.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator. Job in Warwick LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on opportunities at Warwickshire County Council.
✨Tip Number 2
Prepare for those tricky questions! Think about how you’d handle challenging conversations or manage a busy workload. Practising your responses can help you stay calm and professional during interviews, which is key for this role.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common office software and tools that might be used in the role. Being able to demonstrate your tech-savviness can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about landing the role and helps us keep track of your application.
We think you need these skills to ace Administrator. Job in Warwick LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration experience and customer service skills. We want to see how your background fits the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Administrator role. Mention your ability to handle busy workloads and challenging conversations with ease.
Show Off Your IT Skills:Since the role involves managing records and updating internal systems, make sure to mention any relevant IT skills you have. We love candidates who are tech-savvy and can adapt quickly to new systems!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, like managing a shared inbox and handling enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since the role involves handling challenging conversations, prepare examples from your past experiences where you successfully managed difficult situations. Highlight your ability to remain calm and professional, as this is crucial for the position.
✨Brush Up on Your IT Skills
The job requires good IT skills, so be ready to discuss any relevant software or systems you’ve used in previous roles. If you have experience with specific tools that might be beneficial for the role, mention them during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
