At a Glance
- Tasks: Service and repair advanced laser systems while providing top-notch customer support.
- Company: Established supplier of cutting-edge laser technology with a supportive culture.
- Benefits: Negotiable salary, company vehicle, paid expenses, and 25 days annual leave.
- Other info: Flexible hours and opportunities for professional growth in a friendly environment.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience with laser systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Role: Field Service Engineer
Contract Type: Permanent
Starting Salary: Negotiable plus benefits, company vehicle, expenses, and phone.
Hours: Mon‑Fri 9am‑5pm (with flexibility and occasional overnight stays).
Area to Cover: Southwest to East of England.
Our client is an established supplier and service provider of advanced laser systems and is seeking an experienced Field Service Engineer to deliver high‑quality technical support to their customer base across the region. As a Field Service Engineer, you will play a key role in ensuring the reliable performance and longevity of advanced laser systems. This includes carrying out scheduled maintenance visits, responding to technical service requests, diagnosing/resolving faults, and delivering professional on‑site support and training. You will work closely with the central service team to coordinate activities while maintaining high standards of customer service.
Responsibilities
- Attend customer sites to service and repair laser systems across a specified product range.
- Install new systems and deliver customer training.
- Confidently provide on‑site training sessions.
- Complete comprehensive and accurate Service Reports for each visit, following company procedures.
- Maintain regular communication with the customer service team and reporting manager.
- Participate in training sessions and meetings at the company's head office in Kent.
- Assist with system demonstrations both at the head office and in the field.
- Undertake any additional duties appropriate to the role.
Job Requirements
- Proven experience servicing and maintaining advanced laser systems, with a strong understanding of relevant design software packages.
- Experience with Universal Laser Systems or equivalent US/Chinese models.
- Full, clean UK driving licence.
- Hold a LEV (Local Exhaust Ventilation) qualification.
- Strong customer service and communication skills.
What Is Offered
- Fully stocked company vehicle.
- Paid expenses, plus mobile phone and iPad.
- 25 days annual leave plus bank holidays.
- Full training.
- Supportive and friendly working environment.
- Company uniform.
- Strong problem‑solving abilities.
Field Service Engineer. Job in Wallingford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Field Service Engineer with our client, you will join a supportive and friendly work environment that prioritises employee growth and development. With a competitive salary, comprehensive benefits including a fully stocked company vehicle, and opportunities for training and advancement, this role offers a rewarding career path in the innovative field of advanced laser systems. Located in Wallingford, you will enjoy the flexibility of working across the Southwest to East of England, ensuring a dynamic and engaging work experience.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer. Job in Wallingford LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that allow you to work with laser systems. This not only boosts your CV but also gives you real-world stories to share during interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Think about scenarios where you’ve solved problems or trained customers, as these will come in handy when discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer. Job in Wallingford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with advanced laser systems and any relevant software. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your strong communication and customer service skills. We love candidates who can connect with clients and provide top-notch support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of advanced laser systems and any relevant design software. Be ready to discuss your previous experience in servicing and maintaining these systems, as well as any specific models you've worked with, like Universal Laser Systems.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or trained customers effectively, and be ready to discuss those experiences.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on common faults and troubleshooting techniques related to laser systems. You might even be asked to solve a hypothetical problem on the spot, so practice explaining your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, the training process, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
