At a Glance
- Tasks: Process sales orders and quotes with precision while collaborating with teams.
- Company: Join CO Manufacturing, a leader in high-quality home improvement products.
- Benefits: Enjoy competitive salary, generous holiday, health plan, and career development.
- Other info: Opportunity for hands-on training and growth in a supportive environment.
- Why this job: Be part of a dynamic team that values innovation and quality.
- Qualifications: Strong customer service skills and experience in sales order processing preferred.
The predicted salary is between 30000 - 40000 £ per year.
CO Manufacturing is the manufacturing hub of the £60 million turnover Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process, from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.
About the Role
- Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.
- Reprocess incorrect orders, including necessary parts such as glazing.
- Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.
- Continuously develop product knowledge to enhance customer support.
- Identify and implement process improvements to enhance service delivery and efficiency.
- Ensure orders are processed in line with customer expectations and delivery schedules.
- Make informed decisions to meet customer needs, especially for urgent orders.
- Maintain quality service standards, ensuring compliance with company policies and industry regulations.
- Ensure adherence to internal processes for reporting and rectifying quality concerns.
What we are looking for
- Strong customer service skills with a proactive approach to exceeding expectations.
- Effective problem-solving and decision-making abilities.
- Willingness to undertake further training and implement learning in daily tasks.
- Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry would be advantageous.
- Knowledge or experience of using Window Designer, Roofwright or any other industry specific software would be an advantage.
Sales Order Processor. Job in Wakefield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
CO Manufacturing is an exceptional employer located in Wakefield, offering a competitive salary and a comprehensive benefits package that includes generous holiday allowances, health cash plans, and a pension scheme. Our vibrant work culture fosters teamwork and innovation, providing employees with ample opportunities for personal development through training programmes, while our commitment to quality ensures that every team member plays a vital role in delivering outstanding products. Join us to be part of a dynamic environment where your contributions are valued and career growth is encouraged.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor. Job in Wakefield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CO Manufacturing. Understand their products and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to sales order processing and customer service. Think about how your previous experiences can relate to the role and be ready to share specific examples.
✨Tip Number 3
Show off your skills! If you have experience with software like Window Designer or Roofwright, make sure to highlight that during your chat. Even if you don’t, express your eagerness to learn and adapt quickly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Order Processor. Job in Wakefield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Processor role. Highlight any relevant experience, especially in sales order processing or the fenestration industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at CO Manufacturing. Share specific examples of how you've exceeded customer expectations or improved processes in previous roles.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention your problem-solving abilities. We love candidates who can think on their feet and make informed decisions, especially when it comes to urgent orders. Give us some examples!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on the specifics of the sales order processing role. Familiarise yourself with terms like 'Window Designer' and 'Roofwright', as well as the fenestration industry. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. CO Manufacturing values strong customer service, so be ready to discuss how you've exceeded expectations and resolved issues effectively.
✨Be a Team Player
Since the role involves collaboration with various stakeholders, think of instances where you've worked well in a team. Highlight your ability to communicate and work alongside others to achieve common goals, as teamwork is key at CO Manufacturing.
✨Think Process Improvement
Come prepared with ideas on how you could enhance service delivery and efficiency in the role. Show that you're proactive about identifying areas for improvement and that you're willing to implement what you've learned through training.
