At a Glance
- Tasks: Process sales orders and quotes with precision while collaborating with teams.
- Company: Join CO Manufacturing, a leader in high-quality home improvement products.
- Benefits: Enjoy competitive salary, generous holiday, health plan, and career development.
- Other info: Opportunity for hands-on training and growth in a supportive environment.
- Why this job: Be part of a dynamic team that values innovation and quality.
- Qualifications: Strong customer service skills and experience in sales order processing preferred.
The predicted salary is between 30000 - 40000 £ per year.
CO Manufacturing is the manufacturing hub of the £60 million turnover Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process, from design and production through to delivery. We are proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.
About the Role
- Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.
- Reprocess incorrect orders, including necessary parts such as glazing.
- Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.
- Continuously develop product knowledge to enhance customer support.
- Identify and implement process improvements to enhance service delivery and efficiency.
- Ensure orders are processed in line with customer expectations and delivery schedules.
- Make informed decisions to meet customer needs, especially for urgent orders.
- Maintain quality service standards, ensuring compliance with company policies and industry regulations.
- Ensure adherence to internal processes for reporting and rectifying quality concerns.
What we are looking for
- Strong customer service skills with a proactive approach to exceeding expectations.
- Effective problem-solving and decision-making abilities.
- Willingness to undertake further training and implement learning in daily tasks.
- Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry would be advantageous.
- Knowledge or experience of using Window Designer, Roofwright or any other industry specific software would be an advantage.
Sales Order Processing Specialist. Job in Wakefield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
CO Manufacturing is an exceptional employer located in Wakefield, offering a competitive salary and a comprehensive benefits package that includes generous holiday allowances, health cash plans, and a pension scheme. Our vibrant work culture fosters teamwork and innovation, providing employees with ample opportunities for personal development through training programmes and hands-on experience, all while contributing to the production of high-quality products that enhance living spaces across the UK.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processing Specialist. Job in Wakefield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research CO Manufacturing and their products, like windows and conservatory roofs. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with strong customer service abilities, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t forget to highlight your problem-solving skills! They want someone who can make informed decisions quickly, especially for urgent orders. Prepare some scenarios where you successfully tackled challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at CO Manufacturing. Let’s get you that job!
We think you need these skills to ace Sales Order Processing Specialist. Job in Wakefield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Processing Specialist role. Highlight any relevant experience in sales order processing, especially if you've worked in the fenestration or building industry. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills:Since strong customer service skills are key for this role, don’t forget to showcase examples where you’ve gone above and beyond for customers. We love seeing proactive approaches that exceed expectations!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Familiarise yourself with the products and services offered by CO Manufacturing. Understanding their high-quality windows, doors, and conservatory roofs will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've exceeded customer expectations in previous roles. Highlight your proactive approach and problem-solving abilities, as these are key traits they’re looking for in a Sales Order Processing Specialist.
✨Get Comfortable with the Software
If you have experience with Window Designer or Roofwright, be ready to discuss it. If not, do a bit of research on these systems. Showing that you're willing to learn and adapt will impress the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how they implement process improvements. This shows that you’re not just interested in the job, but also in contributing to the company’s success.
