At a Glance
- Tasks: Lead a team to support individuals into sustainable employment in the community.
- Company: Join a dynamic organisation focused on empowering people in Hillingdon.
- Benefits: Competitive salary, flexible working, and ongoing professional development.
- Other info: Opportunity to shape impactful local services and foster inclusive workplaces.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and a passion for supporting diverse communities.
The predicted salary is between 42680 - 42680 £ per year.
Location: Hillingdon
Salary: Up to £42,680 depending on skills and experience
Contract: Permanent
Hours: Full-time
Please note: This is a 100% community-based leadership role
About the Role
We are seeking an experienced and motivational Team Leader to oversee the delivery of the Connect to Work programme across Hillingdon. Leading a team of Employment Specialists, you will play a key role in supporting individuals with health conditions, disabilities, and complex barriers to employment into sustainable paid work through the Individual Placement and Support (IPS) model. This is a hands‑on leadership role requiring strong people management, operational oversight, employer engagement, and performance management skills. You will support staff development, maintain high‑quality service delivery, and ensure the team consistently achieves programme targets and IPS fidelity standards. Working primarily within the community, you will manage a flexible diary while building strong partnerships with employers, healthcare professionals, and local stakeholders across Hillingdon.
Key Responsibilities:
- Team Leadership & Performance Management
- Lead, motivate, and support a team of Employment Specialists to deliver high‑quality, outcomes‑focused employment support.
- Conduct regular supervisions, performance reviews, coaching, and development sessions.
- Monitor caseloads, KPIs, participant outcomes, and service quality standards.
- Support the team to achieve and exceed job outcome and sustainment targets.
- Foster a positive, inclusive, and high‑performing team culture.
- Service Delivery & Quality Assurance
- Ensure all delivery aligns with IPS fidelity standards and contractual expectations.
- Provide guidance and support around complex participant cases and employer engagement strategies.
- Monitor compliance, safeguarding, data quality, and participant record keeping.
- Identify opportunities for continuous improvement and service innovation.
- Support audits, reporting requirements, and quality assurance processes.
- Stakeholder & Employer Engagement
- Develop and maintain strong relationships with employers, community organisations, healthcare teams, and referral partners.
- Promote inclusive recruitment practices and workplace adjustments.
- Represent the service at partnership meetings, local forums, and networking events.
- Support employer engagement activity to increase sustainable employment opportunities across Hillingdon.
- Operational & Community‑Based Management
- Provide visible leadership across community locations throughout Hillingdon.
- Manage team deployment and diary coordination to maximise participant engagement.
- Support the mobilisation and growth of the Connect to Work programme locally.
- Ensure staff wellbeing, resilience, and professional standards are maintained.
Essential Criteria
- Proven experience managing or leading teams within employability, welfare‑to‑work, supported employment, recruitment, or similar services.
- Strong understanding of supported employment principles and person‑centred approaches.
- Experience managing performance against targets and quality standards.
- Ability to coach, motivate, and develop staff to achieve positive outcomes.
- Strong stakeholder management and employer engagement experience.
- Excellent communication, organisational, and leadership skills.
- Ability to manage competing priorities within a fast‑paced community‑based environment.
Desirable Criteria
- Knowledge or experience of the IPS model.
- Experience supporting individuals with health conditions, disabilities, or complex barriers.
- Understanding of vocational rehabilitation, welfare benefits, and employment legislation.
- Existing networks with employers or community partners across Hillingdon.
- Experience managing publicly funded contracts or employability programmes.
What's on Offer
- Competitive salary
- Flexible community‑based working
- Supportive leadership environment
- Ongoing training and professional development
- Opportunity to shape and develop an impactful local service
For a confidential discussion or to apply, please contact Tiff Bennett.
Team Leader - Employment Services. Job in Uxbridge LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Team Leader for the Connect to Work programme in Hillingdon, you will join a supportive and dynamic work environment that prioritises employee development and community impact. With a competitive salary and flexible working arrangements, this role offers the chance to lead a passionate team dedicated to empowering individuals facing barriers to employment. The company fosters a culture of inclusivity and continuous improvement, ensuring that you can make a meaningful difference while advancing your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Employment Services. Job in Uxbridge LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and serious about the role. Ask about team dynamics or how they measure success in the Connect to Work programme.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining the team at StudySmarter.
We think you need these skills to ace Team Leader - Employment Services. Job in Uxbridge LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing teams and delivering employment services. We want to see how your skills align with the role of Team Leader, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:In your application, emphasise your leadership style and how you've motivated teams in the past. We’re looking for someone who can inspire others, so share examples of how you’ve supported staff development and fostered a positive team culture.
Highlight Stakeholder Engagement:Since this role involves building relationships with employers and community partners, make sure to mention any relevant experience you have in stakeholder management. We love seeing candidates who can demonstrate their ability to engage effectively with various stakeholders.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the IPS Model Inside Out
Make sure you understand the Individual Placement and Support (IPS) model thoroughly. Be ready to discuss how it applies to supporting individuals with health conditions and disabilities, as this will show your expertise and alignment with the role.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your experience in motivating staff, conducting performance reviews, and fostering a positive team culture. This will demonstrate your capability to lead the Employment Specialists effectively.
✨Engage with Stakeholders
Think about how you would build relationships with employers and community organisations. Be prepared to share strategies you've used in the past to engage stakeholders and promote inclusive recruitment practices, as this is crucial for the role.
✨Demonstrate Problem-Solving Skills
Be ready to discuss complex participant cases you've managed and how you approached them. Show that you can think on your feet and provide innovative solutions, which is essential for maintaining high-quality service delivery.
