At a Glance
- Tasks: Support sales by managing customer relationships and coordinating with production teams.
- Company: Global manufacturer with a newly created office role in Tredegar.
- Benefits: Competitive salary, bonus opportunities, and excellent benefits.
- Other info: Opportunities for training and career growth in a collaborative environment.
- Why this job: Join a dynamic team and make a real impact in the manufacturing sector.
- Qualifications: Experience in sales support within manufacturing or engineering, ideally automotive.
The predicted salary is between 30000 - 35000 £ per year.
A newly created office-based role, you will be experienced in the sale and support of company products to OEM and Aftermarket customers. You must have experience of working with customers in a manufacturing or engineering organisation. Experience gained in automotive or similar manufacturing company would be ideal, and you must have a stable work record.
Training available as required.
- Internal support and maintenance of customer databases.
- Point of contact for a set number of existing customers, ensuring contact with these on a regular basis and dealing with outstanding issues.
- Anticipate possible delays or complications, communicate to management where appropriate, and plan strategies to avoid or minimise them.
- Support the Sales Manager in maintaining OEM customer accounts, including but not limited to: contract maintenance, maintain and improve OEM margins, preparation of cost and cost analysis.
- Preparation of customer tooling quotes, co-ordination of tooling invoicing and following through to completion of payment.
- Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily order book report and conducting weekly reviews with the cross-functional operations team.
- Analyse customer forecasts on a monthly basis and co-ordinate the internal or customer communication actions as needed.
- Responsible for maintenance of the enquiry system and response to general sales enquiries.
- Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints.
- Participation and co-ordination of sales promotional activities, including trade exhibitions.
- Be able to access and interrogate customer web-based/E.D.I. scheduling systems.
- Liaison with materials and production departments to define order availability.
- Training of other team members in areas of particular expertise.
- Occasional customer visits.
- Participation in selected NPR/NPI/ECN programmes when required.
- Support in the generation of marketing information, including sales material, promotion, marketing intelligence, and competitor analysis.
Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport, Ebbw Vale, Cwmbran.
Sales Support Coordinator. Job in Tredegar LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Sales Support Coordinator at our newly established office in Tredegar, you will join a global manufacturer that values its employees and fosters a collaborative work culture. We offer competitive salaries, performance bonuses, and comprehensive benefits, alongside opportunities for professional growth through training and development. Our commitment to employee well-being and a supportive environment makes us an excellent employer for those seeking a rewarding career in the manufacturing sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator. Job in Tredegar LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their offerings inside out will show your enthusiasm and help you connect your experience with what they need.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in sales support and customer service makes you the perfect fit for the role. Keep it concise and engaging to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Support Coordinator. Job in Tredegar LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Coordinator role. Highlight your experience in sales and customer support, especially in manufacturing or engineering. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to OEM and Aftermarket customers, and don’t forget to show your enthusiasm for joining our team at StudySmarter.
Showcase Your Communication Skills:As a Sales Support Coordinator, communication is key. In your application, demonstrate your ability to handle customer inquiries and resolve issues effectively. We love candidates who can articulate their thoughts clearly and concisely!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our company culture while you’re there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Products Inside Out
Make sure you’re well-versed in the company’s products and services. Familiarise yourself with how they cater to OEM and Aftermarket customers, especially in the manufacturing or engineering sectors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Highlight your ability to anticipate complications and communicate effectively with both customers and management. This will demonstrate that you can be a reliable point of contact for existing customers.
✨Be Ready to Discuss Data Management
Since the role involves maintaining customer databases and analysing forecasts, brush up on your data management skills. Be prepared to discuss any relevant tools or systems you've used in the past, and how you’ve ensured accuracy and efficiency in your work.
✨Prepare for Team Collaboration Questions
This position requires liaising with various departments, so expect questions about teamwork and cross-functional collaboration. Think of specific instances where you’ve worked with production or sales teams to meet deadlines or resolve issues, and be ready to share those stories.
