At a Glance
- Tasks: Provide top-notch service and support for travel reservations and inquiries.
- Company: Join United Cerebral Palsy of Georgia, a leader in customer service.
- Benefits: Earn up to £32k plus bonuses with a flexible hybrid work model.
- Other info: Work 3 days in-office and 2 days from home for the perfect balance.
- Why this job: Make a difference by helping customers plan their travels while enjoying a dynamic work environment.
- Qualifications: Previous travel sales experience and knowledge of GDS required.
The predicted salary is between 32000 - 32000 £ per year.
United Cerebral Palsy of Georgia is looking for a Travel Reservations Consultant in West London. The role involves delivering high-quality service and sales support to customers, handling both new reservations and online inquiries, while ensuring an exceptional customer experience.
This position offers competitive pay of up to £32k plus bonuses, with a hybrid work model requiring 3 days in-office and 2 from home. Candidates must possess previous travel sales experience and working knowledge of a GDS.
Travel Reservations Specialist — Hybrid, Sales & Service employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an excellent employer, offering a dynamic work environment in West London that fosters both personal and professional growth. With competitive pay up to £32k plus bonuses, a hybrid work model, and a strong commitment to delivering exceptional customer service, employees are empowered to thrive while making a meaningful impact in the lives of others. Join a supportive team that values your contributions and encourages continuous development in the travel industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Reservations Specialist — Hybrid, Sales & Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Reservations Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of GDS systems and be ready to showcase your travel sales experience. We want to see how you can deliver that exceptional customer experience they’re after.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Travel Reservations Specialist — Hybrid, Sales & Service
Some tips for your application 🫡
Show Off Your Travel Experience:Make sure to highlight your previous travel sales experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing your successes and what you’ve learned along the way!
GDS Knowledge is Key:Since we’re looking for someone with a working knowledge of a GDS, be sure to mention any specific systems you’ve used. This will show us that you’re ready to hit the ground running and can navigate the tools we use.
Customer Service is Everything:In your application, emphasise your commitment to delivering exceptional customer service. Share examples of how you’ve gone above and beyond for customers in the past – we love to see that passion!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of the Global Distribution System (GDS) before the interview. Be prepared to discuss how you've used it in previous roles and any specific challenges you've faced. This will show that you're not just familiar with the system, but that you can leverage it effectively to enhance customer service.
✨Showcase Your Sales Skills
Since this role involves sales support, think of examples from your past experiences where you successfully closed a deal or turned a negative customer experience into a positive one. Highlighting these moments will demonstrate your ability to drive sales while providing excellent service.
✨Prepare for Customer Scenarios
Anticipate questions about handling difficult customer situations. Prepare a couple of scenarios where you resolved issues or exceeded customer expectations. This will illustrate your problem-solving skills and commitment to delivering high-quality service.
✨Emphasise Your Flexibility
With a hybrid work model in place, it's important to convey your adaptability. Share examples of how you've successfully managed remote work alongside in-office responsibilities. This will reassure them that you can thrive in both environments and maintain productivity.
