At a Glance
- Tasks: Manage customer orders and coordinate transport solutions in a fast-paced environment.
- Company: Join a growing team in the dynamic transport and logistics sector.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Exciting role with opportunities for growth and a varied working environment.
- Why this job: Make a real impact while developing your career in transport operations.
- Qualifications: Experience in transport or logistics with strong organisational skills.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a proactive and detail-oriented Transport Operator to join our Transport Solutions team based in Burton-on-Trent, DE14. This is a fast-paced operational role focused on delivering effective transport solutions through the BDP network while ensuring exceptional customer service and operational efficiency. The successful candidate will play a key role in managing customer orders, coordinating transport solutions, maintaining strong communication with clients and suppliers, and supporting business growth opportunities.
Key Responsibilities
- Order Receipt & Creation
- Receive customer orders via telephone, email, transport portals, and other communication methods
- Accurately input and manage orders using the Tra+ operating system
- Ensure all orders align with FTC-specific requirements
- Operational Solution Management
- Match customer requirements with appropriate transport solutions using approved supplier selection processes
- Coordinate collections and deliveries across the transport network
- Communicate schedules, delays, and operational updates professionally and efficiently
- Ensure all operational requirements are met, including:
- Opening times
- Site safety procedures
- Driver PPE requirements
- ADR requirements
- Customs documentation
- Security procedures
- Transit time expectations
- Escalate any non-conformance issues to the Operations Manager TS and Branch Manager TS
- Administration & Reporting
- Produce bespoke KPI reports for key clients
- Monitor profitability alongside the Operations Manager TS
- Provide weekly customer service reports to management teams
- Ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges
- Commercial Responsibilities
- Attend client meetings when required by management
- Proactively seek opportunities for additional business growth and customer development
About You
- Previous experience within transport, logistics, or freight forwarding operations
- Strong organisational and communication skills
- Ability to work effectively in a fast-paced environment
- High attention to detail and problem-solving ability
- Confident using transport management systems and Microsoft Office
- Customer-focused with a professional and proactive approach
- Commercial awareness and ability to build strong client relationships
What We Offer
- Competitive salary of £28,000 - £30,000 depending on experience
- Opportunity to join a growing and supportive team
- Career development opportunities within the transport and logistics sector
- Dynamic and varied working environment
If you are looking to develop your career within transport and logistics operations and thrive in a customer-focused environment, we would love to hear from you.
Transport Operator. Job in Derbyshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Burton-upon-Trent location, we pride ourselves on being an excellent employer that fosters a dynamic and supportive work culture. As a Transport Operator, you will benefit from competitive salaries, career development opportunities, and the chance to be part of a growing team dedicated to delivering exceptional customer service in the fast-paced transport and logistics sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operator. Job in Derbyshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their transport solutions and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Transport Operator, you'll need to convey information clearly and professionally. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transport Operator. Job in Derbyshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Operator role. Highlight your experience in transport, logistics, or freight forwarding, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing customer orders and coordinating transport solutions.
Show Off Your Communication Skills:Since this role involves a lot of communication with clients and suppliers, make sure to demonstrate your strong communication skills in your application. Use clear and professional language to convey your points.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Transport Systems
Familiarise yourself with transport management systems like Tra+. Be ready to discuss how you've used similar systems in past roles, as this will show your technical competence and readiness for the job.
✨Demonstrate Customer Focus
Prepare examples of how you've provided exceptional customer service in previous positions. Highlight your ability to manage client relationships and resolve issues efficiently, as this is crucial for a Transport Operator.
✨Showcase Your Organisational Skills
Be ready to talk about how you prioritise tasks and manage multiple orders simultaneously. Use specific examples to illustrate your attention to detail and problem-solving abilities in a fast-paced environment.
✨Research the Company
Understand LilyLifestyle's operations and values. This will help you tailor your answers and demonstrate your enthusiasm for the role. Mention any recent news or developments related to the company during your interview.
