At a Glance
- Tasks: Manage customer orders and coordinate transport solutions in a fast-paced environment.
- Company: Join a growing team at a leading transport solutions provider in Burton-upon-Trent.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Perfect for those looking to kickstart their career in a supportive and vibrant team.
- Why this job: Make a real impact in logistics while enhancing your skills and building client relationships.
- Qualifications: Experience in transport or logistics with strong organisational and communication skills.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a proactive and detail-oriented Transport Operator to join our Transport Solutions team based in Burton-on-Trent, DE14. This is a fast-paced operational role focused on delivering effective transport solutions through the BDP network while ensuring exceptional customer service and operational efficiency. The successful candidate will play a key role in managing customer orders, coordinating transport solutions, maintaining strong communication with clients and suppliers, and supporting business growth opportunities.
Key Responsibilities
- Order Receipt & Creation
- Receive customer orders via telephone, email, transport portals, and other communication methods
- Accurately input and manage orders using the Tra+ operating system
- Ensure all orders align with FTC-specific requirements
- Operational Solution Management
- Match customer requirements with appropriate transport solutions using approved supplier selection processes
- Coordinate collections and deliveries across the transport network
- Communicate schedules, delays, and operational updates professionally and efficiently
- Ensure all operational requirements are met, including:
- Opening times
- Site safety procedures
- Driver PPE requirements
- ADR requirements
- Customs documentation
- Security procedures
- Transit time expectations
- Escalate any non-conformance issues to the Operations Manager TS and Branch Manager TS
- Administration & Reporting
- Produce bespoke KPI reports for key clients
- Monitor profitability alongside the Operations Manager TS
- Provide weekly customer service reports to management teams
- Ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges
- Commercial Responsibilities
- Attend client meetings when required by management
- Proactively seek opportunities for additional business growth and customer development
About You
- Previous experience within transport, logistics, or freight forwarding operations
- Strong organisational and communication skills
- Ability to work effectively in a fast-paced environment
- High attention to detail and problem-solving ability
- Confident using transport management systems and Microsoft Office
- Customer-focused with a professional and proactive approach
- Commercial awareness and ability to build strong client relationships
What We Offer
- Competitive salary of £28,000 - £30,000 depending on experience
- Opportunity to join a growing and supportive team
- Career development opportunities within the transport and logistics sector
- Dynamic and varied working environment
If you are looking to develop your career within transport and logistics operations and thrive in a customer-focused environment, we would love to hear from you.
Transport Operations Specialist. Job in Derbyshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Burton-upon-Trent location, we pride ourselves on being an excellent employer that fosters a dynamic and supportive work culture. As a Transport Operations Specialist, you will benefit from competitive salaries, career development opportunities, and the chance to be part of a growing team dedicated to delivering exceptional customer service in the fast-paced transport and logistics sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operations Specialist. Job in Derbyshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their transport solutions and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key in the transport industry.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Transport Operations Specialist role!
We think you need these skills to ace Transport Operations Specialist. Job in Derbyshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Operations Specialist role. Highlight your relevant experience in transport, logistics, or freight forwarding, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've successfully managed customer orders or coordinated transport solutions in the past.
Show Off Your Communication Skills:Since this role involves a lot of communication with clients and suppliers, make sure to demonstrate your strong communication skills in your application. Use clear and professional language, and don’t shy away from showing your proactive approach!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Transport Operations
Make sure you brush up on your knowledge of transport operations and logistics. Familiarise yourself with key terms and processes, especially those mentioned in the job description like order management and supplier selection. This will show that you're not just interested in the role but also understand the industry.
✨Demonstrate Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you can contribute to maintaining strong communication with clients and suppliers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think about potential challenges you might face in transport operations and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Your Organisational Skills
Highlight your organisational skills by discussing how you manage multiple tasks and priorities. You could mention specific tools or methods you use to stay organised, especially if they relate to transport management systems or reporting. This will demonstrate your ability to thrive in a dynamic working environment.
