At a Glance
- Tasks: Deliver amazing customer experiences and assist in the café and retail areas.
- Company: Join a vibrant attraction in Towcester with a friendly team.
- Benefits: Flexible hours, hands-on experience, and a fun work environment.
- Other info: Great opportunity to develop skills in hospitality and retail.
- Why this job: Perfect for those who love engaging with people and creating memorable moments.
- Qualifications: Customer-focused attitude and basic IT skills required.
The predicted salary is between 12 - 12 £ per hour.
Attraction Assistant – Immediate Start
Location: Stoke Bruerne
Working Days: Weekends, Adhoc, Further availability in half terms/School Holidays
Responsibilities:
- Provide an excellent customer experience whether this be serving in the café, providing expert knowledge about the attraction, selling retail items, or ensuring every visitor feels welcomed and is keen to return after a memorable visit, through great engagement & service.
- Help with preparation of food for the café.
- Ensure that customer excellence is always a priority, by responding quickly and efficiently to questions and dealing with enquiries, particularly when on the welcome desk, or by phone/email.
- Demonstrate a flexible approach to the rota to work across departments involving café, retail, and admissions/welcome desk & conferences.
- Work as a team to ensure retail and catering stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.
Skills & Experiences:
- You will be exceptionally customer focused - you may have some relevant experience in a similar customer facing environment (retail, hospitality).
- Level 2 Food & Hygiene qualification (Essential).
- You will need basic IT skills - using Microsoft Office, email & Internet & be willing to learn our systems.
- You will have the ability to work well under pressure during busy periods.
- You will have the ability to prioritise tasks and manage workload.
Pay is minimum wage. Please don't hesitate to apply if interested! Contact Alison (phone number removed) or email.
Attraction Support Assistant. Job in Towcester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an Attraction Support Assistant at our vibrant location in Towcester, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. We pride ourselves on fostering a supportive work culture that values flexibility and teamwork, offering opportunities for personal growth and development within the hospitality sector. Join us to make a meaningful impact while enjoying the unique charm of our attraction and the camaraderie of your colleagues.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Attraction Support Assistant. Job in Towcester LilyLifestyle Jobs
✨Tip Number 1
Get to know the attraction inside out! Familiarise yourself with everything from the café menu to the history of the place. This way, when you chat with visitors, you can share your passion and knowledge, making their experience unforgettable.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios you might face at the welcome desk or café. The more comfortable you are, the better you'll be at making every visitor feel special.
✨Tip Number 3
Be flexible and ready to jump in wherever needed. Whether it’s serving in the café or helping with stocktaking, showing that you can adapt will make you a valuable team player. Plus, it keeps things interesting!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Attraction Support Assistant. Job in Towcester LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to create memorable experiences for customers, just like we do at StudySmarter!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Attraction Support Assistant role. Mention specific skills from the job description that match your experience, and let us know why you're excited about this opportunity.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, which is super important in our line of work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Attraction Inside Out
Before your interview, make sure you research the attraction thoroughly. Understand its history, key features, and what makes it special. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing an excellent customer experience, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace.
✨Demonstrate Flexibility and Team Spirit
The job requires working across different departments, so highlight your ability to adapt and work well in a team. Share instances where you've successfully collaborated with others or taken on various roles in a busy environment.
✨Prepare for Practical Questions
Expect questions related to food hygiene and customer service scenarios. Brush up on your Level 2 Food & Hygiene knowledge and think about how you'd handle common customer queries or complaints. Being prepared will help you feel more confident during the interview.
