At a Glance
- Tasks: Maximise debt collection from former tenants and ensure transparency in payments.
- Company: Join Camden LilyLifestyle, a dynamic team focused on community impact.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Make a difference by improving income recovery and supporting local communities.
- Qualifications: Experience in income collection and strong relationship-building skills required.
The predicted salary is between 42000 - 55000 £ per year.
Responsibilities:
- Maximise the collection of debt left by former tenants and ensure that this debt and all payments made against it are transparent and reportable.
- Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure.
- Work alongside the Housing teams to reduce the amount of debt left by exiting tenants, identifying improvements.
- Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies.
- Improve income recovery through early engagement, tracing tools, legal action and external partners.
- Reduce debt created at tenancy end by working proactively with Housing teams.
- Produce high-quality reporting for senior leaders and the Executive Board.
- Identify risks, gaps and opportunities to strengthen the former tenant arrears process.
Skills and Experience:
- Experience of success working in an income collection environment.
- Experience using housing management and income collection systems.
- Experience producing reports for a range of stakeholders.
- Ability to build strong relationships, influence effectively and communicate clearly.
- Ability to interpret and apply policies and procedures in real operational contexts.
- Strong analytical skills, including creating and verifying reporting and monitoring tools.
- Proven ability to design new processes that deliver measurable improvements.
20.06 ph PAYE or 26.51 ph Umbrella
Tenant Arrears Officer. Job in Camden LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Camden LilyLifestyle Jobs, we pride ourselves on being an exceptional employer that values transparency, collaboration, and employee growth. Our supportive work culture fosters strong relationships with local authorities and partners, ensuring that our team members are equipped with the tools and resources needed to excel in their roles. With competitive pay and opportunities for professional development, we are committed to creating a meaningful and rewarding work environment for our Tenant Arrears Officers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Arrears Officer. Job in Camden LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing and debt collection sectors. Attend local events or join online forums where you can connect with others who might have insights or leads on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in income collection and reporting. Use real examples of how you've improved processes or built relationships, so potential employers can see your value.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions related to tenant arrears and income recovery. Think about how you can demonstrate your analytical skills and ability to work with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your interest in working with us directly.
We think you need these skills to ace Tenant Arrears Officer. Job in Camden LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Tenant Arrears Officer. Highlight your experience in income collection and any relevant systems you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can help us maximise debt collection. Be sure to mention any successful partnerships you've built in previous roles.
Showcase Your Analytical Skills:Since strong analytical skills are key for this position, include examples of how you've created reports or monitoring tools in past jobs. We love seeing how you've made measurable improvements in your previous roles!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Make sure you brush up on your knowledge of income collection and debt management. Be ready to discuss specific metrics or successes you've had in previous roles, as this will show your understanding of the financial aspects of the job.
✨Build Rapport with Stakeholders
Since the role involves working closely with Local Authorities and Debt Collection Agencies, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with external partners in the past.
✨Showcase Your Analytical Skills
Be prepared to talk about your experience with reporting and monitoring tools. Bring examples of reports you've produced and be ready to explain how they influenced decision-making or improved processes.
✨Understand the Bigger Picture
Familiarise yourself with the challenges faced by housing teams and former tenants. Showing that you understand the operational context and can identify risks and opportunities will set you apart from other candidates.
