Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Full-Time 21884 - 21884 £ / year (est.) Home office (partial)
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Support vulnerable customers with tenancy advice and guidance.
  • Company: Join a dedicated team making a difference in Stoke-on-Trent.
  • Benefits: Competitive salary, flexible hours, and a supportive work environment.
  • Other info: Permanent role with opportunities for personal growth.
  • Why this job: Make a real impact in people's lives while developing your skills.
  • Qualifications: Empathy, communication skills, and a passion for helping others.

The predicted salary is between 21884 - 21884 £ per year.

£21,884.80 a year

Stoke-on-Trent / Agile

Hours per week: 30

Contract type: Permanent

As a Tenancy Sustainment Officer, you will work with the Tenancy Sustainment Team to deliver high-quality Tenancy Sustainment to our customers who are vulnerable and/or have complex needs, living in their accommodation in the Stoke on Trent area.

What you will do:

  • Providing contact, advice, and guidance...

Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia

As a Tenancy Support Officer in Stoke-on-Trent, you will join a compassionate team dedicated to making a real difference in the lives of vulnerable individuals. Our supportive work culture prioritises employee well-being and professional development, offering opportunities for growth and training in a rewarding environment. With a focus on community impact, we provide a fulfilling career path that allows you to contribute meaningfully while enjoying a flexible work-life balance.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable communities. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching common questions for Tenancy Support roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.

Tip Number 3

Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting vulnerable individuals and communities.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Customer Service
Advisory Skills
Empathy
Communication Skills
Problem-Solving Skills
Knowledge of Tenancy Law
Support Planning

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenancy Support Officer. We want to see how you can make a difference for our customers!

Showcase Your Empathy:Since you'll be working with vulnerable individuals, it's crucial to demonstrate your understanding and empathy in your written application. Share examples of how you've supported others in challenging situations.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your passion for helping others shines through without unnecessary fluff.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy Support Officer. Familiarise yourself with the challenges faced by vulnerable customers and the types of support they might need. This will show that you're genuinely interested and prepared.

Show Empathy

In this role, empathy is key. Be ready to share examples from your past experiences where you've successfully supported individuals with complex needs. Highlight your ability to listen and provide tailored advice, as this will resonate well with the interviewers.

Ask Smart Questions

Prepare some thoughtful questions about the Tenancy Sustainment Team and their approach to supporting customers. This not only shows your interest in the role but also gives you insight into the company culture and expectations.

Dress for Success

Even if the job involves agile working, it's important to make a good first impression. Dress smartly for the interview to convey professionalism and respect for the opportunity. It sets a positive tone right from the start!