At a Glance
- Tasks: Provide top-notch customer service and support to pension members in a fast-paced environment.
- Company: Join a well-established financial services organisation in the heart of Edinburgh.
- Benefits: Earn £12.75 per hour with full-time hours for a temporary role.
- Other info: Opportunity to gain valuable experience in a dynamic team for approximately 2 months.
- Why this job: Perfect for organised individuals who thrive on helping others and enjoy administrative tasks.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Temporary Customer Service Administrator
Based: Edinburgh centre - no parking available
Full Time Office Based
£12.75 per hr
Our client, a well-established organisation within the financial services sector, is looking to recruit a Customer Service Administrator to join their busy pensions administration team based in Edinburgh for approximately 2 months. This is an excellent opportunity for an organised and customer-focused individual who enjoys working in a fast-paced administrative environment and delivering a high standard of service to clients and pension members.
Your role as Customer Service Administrator:
- Handling incoming calls from pension members and providing a professional and helpful service
- Logging and distributing team mail accurately and efficiently
- Responding to client emails and written correspondence
- Issuing letters and other documentation to customers
- Supporting the wider team with general administration duties
- Maintaining accurate records and updating internal systems
Skills & Experience Required
- Previous customer service and administration experience
- Confident telephone manner
- Strong communication skills, both written and verbal
- Good attention to detail and organisational skills
- Confident using Microsoft Office and internal systems
- Professional and approachable manner
- Ability to manage workload effectively and work as part of a team
Temporary Customer Service Administrator. Job in Edinburgh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established organisation in the heart of Edinburgh, where your role as a Temporary Customer Service Administrator will be valued in a dynamic and supportive environment. With a focus on professional development and a commitment to delivering exceptional service, this company offers a collaborative work culture that encourages growth and teamwork. Enjoy the benefits of working in a vibrant city centre location, surrounded by a dedicated team that prioritises both client satisfaction and employee well-being.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Customer Service Administrator. Job in Edinburgh LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values and recent news. This way, you can tailor your answers to show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Even if it’s a temporary role, looking professional can make a great first impression. It shows you’re serious about the opportunity and respect the workplace.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Temporary Customer Service Administrator. Job in Edinburgh LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it professional but let your personality come through.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your strong communication skills. Clear, concise, and friendly language will go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with common tasks like handling calls, logging mail, and responding to client emails. This will help you speak confidently about how your experience aligns with what they need.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your verbal and written skills. Think of times when you successfully resolved customer issues or communicated effectively with your team. Practising these examples will help you shine during the interview.
✨Demonstrate Your Organisational Skills
The job requires good attention to detail and organisational skills. Be ready to discuss how you manage your workload and keep records accurate. You could even mention specific tools or methods you use to stay organised, which will show you're proactive and detail-oriented.
✨Be Professional and Approachable
In customer service, your manner can make all the difference. During the interview, maintain a friendly yet professional tone. Smile, make eye contact, and show enthusiasm for the role. This will give them a glimpse of how you’ll interact with clients and colleagues.
