At a Glance
- Tasks: Administer Business Rates billing, collection, and customer service in local government finance.
- Company: Join a vibrant team in Newham's local government.
- Benefits: Competitive pay of £21.41 PAYE and valuable experience.
- Other info: Inclusive recruitment process with support for all candidates.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Strong understanding of Business Rates and excellent customer service skills.
The predicted salary is between 44500 - 44500 £ per year.
Location: Newham, Greater London
Rate: 21.41 PAYE
Are you looking for an exciting opportunity to make a real impact in local government finance? Our client is seeking a dedicated Business Rates Officer to join their vibrant team! This temporary role is perfect for someone with a passion for customer service and a knack for numbers.
Purpose of the Role
As a Business Rates Officer, you will play a crucial role in administering the billing, collection, recovery, and enforcement of Business Rates. Your work will ensure that income is maximised while providing top‑notch customer service.
Key Responsibilities
- Administration: Manage the full process of valuation, billing, collection, and enforcement of Business Rates in line with legislation and council policies.
- Customer Service: Address customer inquiries through various channels, providing professional and timely advice on complex legislation and billing issues.
- Income Collection: Implement effective recovery actions to minimise arrears and maximise income, ensuring compliance with all relevant regulations.
- Systems & Performance: Utilise council IT systems to maintain accurate records and support audits while striving for continuous service improvement.
- Knowledge & Development: Stay updated on Business Rates legislation and best practices to enhance your expertise.
Essential Criteria
- Strong understanding of Business Rates legislation and processes.
- Excellent numerical reasoning and attention to detail.
- Experience in a customer‑focused environment, handling inquiries effectively.
- Familiarity with Civica's digital payment system and Academy is a plus!
What We’re Looking For
- A professional, calm approach when handling sensitive situations.
- Strong communication skills to convey complex information clearly.
- Ability to work independently and collaboratively within a team.
If you're ready to take on this rewarding challenge and contribute to your community, we want to hear from you! Join our client's team and help shape the future of Business Rates in Newham. Apply now!
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in Newham, where your role as a Temporary Business Rates Officer will not only enhance your professional skills but also allow you to make a significant impact on local government finance. With a strong commitment to customer service and employee development, our client offers a supportive work culture that values inclusivity and continuous learning, making it an excellent place for those looking to grow their careers while contributing positively to the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in local government finance or related fields. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common questions for Business Rates Officers. Practice your responses, focusing on your customer service skills and numerical reasoning. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your expertise! If you’ve got experience with Civica's digital payment system or similar tools, make sure to highlight that in conversations. It’s all about demonstrating how you can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Business Rates Officer role!
We think you need these skills to ace Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Business Rates and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about local government finance and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Attention to Detail:As a Business Rates Officer, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Business Rates Officer, you'll need to demonstrate your numerical reasoning skills. Brush up on relevant legislation and be prepared to discuss how you would handle billing and collection processes. Show them you can crunch the numbers with confidence!
✨Customer Service is Key
This role requires a strong focus on customer service. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues. Be ready to explain how you would provide professional and timely advice on complex billing matters.
✨Familiarise Yourself with the Systems
If you have experience with Civica's digital payment system or similar IT systems, make sure to mention it! If not, do a bit of research beforehand. Understanding how to maintain accurate records and support audits will show you're proactive and ready to hit the ground running.
✨Stay Calm Under Pressure
You might face sensitive situations during your interview, so practice maintaining a calm and professional demeanour. Prepare for potential scenarios where you may need to convey complex information clearly, showcasing your communication skills and ability to work under pressure.
