At a Glance
- Tasks: Lead and manage engineering teams to ensure smooth operations of critical services.
- Company: Join a dynamic company focused on innovative building management solutions.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact in maintaining essential services and ensuring client satisfaction.
- Qualifications: Level 3 in Electrical/Mechanical engineering and strong people management skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: London
Job Purpose: The Technical Service Manager will be expected to familiarise with all aspects of administration and engineering related to the client occupied buildings. Responsibilities will be to carry out efficient running of the critical and non‑critical services and associated functions.
Key Accountabilities:
- Provide leadership and ensure that contractual commitments are met and exceeded.
- Ensure that opportunities for the strategic development of the contract are exploited.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety process is effectively implemented and regularly reviewed.
- Ensure contracts are staffed by fully competent teams.
- Ensure development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth are met and exceeded.
- Ensuring customer focus within all areas of operational activities and that effective relationships are maintained with key client contacts.
- Promoting and maintaining core CBRE values.
- Responsible for day to day supervision, operations and maintenance of all electrical and mechanical plant services primarily PPM and reactive works.
- Daily management of engineering team - day and shift engineers.
- To direct, instruct and supervise all contractors as well as subcontractors, ensuring staff compliance with working practice.
- Ensure the collection of the weekly building loads readings and carry out load assessments on UPS, HV/LV systems, reporting any major inconsistencies or abnormalities.
- To ensure the shift log system is updated and complete and the subcontractor visits are logged and any major incidents/problems are attended to.
- To complete monthly and quarterly engineering reports ensuring that significant events or activities as well as areas of concern are noted in the report.
- Ensure that all matters that have impacted the smooth running of the building and the facilities are immediately reported to senior management throughout the complete escalation procedure.
- Monitor critical areas for cleanliness ensuring plant rooms and equipment are regularly checked, cleaned and maintained.
- Assist the project team with all technical and operational problems which may arise.
- To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices with emergency/contingency procedures with critical systems.
- Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all engineering issues.
- The upkeep of O&M manuals, test equipment as build drawings.
- Building plants must be operated in accordance with the manufacturer instructions and within the original design specification.
- To assist, produce and construct the current CEWAs and risk assessments which are used throughout all facilities and sites, ensuring that all work is inspected prior to closure of the work permits.
- Ensure that all staff are conversant with the operation and control of critical and non‑critical systems installed within the client's portfolio.
- Spare parts to be checked on delivery for conformity and compliance with the QA policy.
- To manage holiday, sickness, maintaining the correct and required shift level within the building.
- Identify needs/assist in arranging training for engineers.
- Issue workloads (both PPMs and reactive) on a daily basis as governed by day to day operation.
- Management of engineering services with the HV/LV, UPS and Building Management Systems.
- Operate all systems within the building in a competent, effective and efficient manner (Including HV operations), adhering to CWES guidelines and bulletins.
Person Specification:
- Recognised apprenticeship, Level 3 in Electrical/Mechanical engineering or equivalent.
- Proven experience in business‑critical engineering systems.
- Strong people management skills.
- A strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.
- Must be well organised with good task management skills.
- Good written & verbal communication skills.
- Computer literate.
- Have a positive and proactive approach to work and able to work on own initiative and as part of a team.
- Able to change work pattern at short notice to meet the requirements of the client.
Technical Services Operations Manager. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Technical Services Operations Manager at our London location, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. We offer competitive benefits, a collaborative culture that values innovation, and ample opportunities for career advancement within a leading firm in the industry. Join us to make a meaningful impact while enjoying the unique advantages of working in one of the world's most vibrant cities.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Operations Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just looking for any job, but the right fit for both you and them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing engineering teams and ensuring operational efficiency, as these are key for the Technical Services Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Technical Services Operations Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Services Operations Manager role. Highlight your experience in managing engineering teams and any relevant qualifications, like your Level 3 in Electrical/Mechanical engineering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your leadership skills and ability to manage critical services. Remember, we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in engineering or operations. We’re all about innovative solutions here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical engineering knowledge. Be ready to discuss specific systems you've worked with, especially business-critical ones. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you’ve had to manage people, resolve conflicts, or ensure safety standards were met. Highlighting your people management skills will demonstrate that you can handle the responsibilities of the role.
✨Be Client-Focused
Since the role involves maintaining relationships with key clients, come prepared with examples of how you've successfully managed client expectations in previous roles. Discuss how you ensured customer satisfaction and how you handled any challenges that arose.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve encountered technical problems and how you resolved them. Be ready to explain your thought process and the innovative solutions you implemented. This will show that you can think on your feet and adapt to changing situations.
