At a Glance
- Tasks: Lead a team to provide compassionate care and support for residents in an Extra Care Scheme.
- Company: LilyLifestyle, a caring organisation dedicated to enhancing the lives of our service users.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
- To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed.
- To adhere to all of the Care Support policies and procedures.
- To alert Extra Care Manager or Assistant Manager of any changes in the Service User's condition or circumstances.
- To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers.
- To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers' needs, goals and aspirations.
- Participate in the delivery of the On Call rota of the service.
- Where required, to deliver effective, outcome-based reabling care and support.
- To monitor and measure the progress of attaining outcomes and reabling goals with our customers.
- To partake in regular risk assessments, spot checks, staff reviews and PDRs.
- To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services.
- To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion.
- To support fully a thriving customer/residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised.
- Ensure a safe as possible living environment for Service Users whilst respecting Service User's choice and rights.
- To contribute to the protection of service users from abuse.
- Ensure the Service User is not put at risk as a result of Care/Support activities.
- Work as part of a team and equally be able to work alone.
- Attend supervision, training and staff meetings, as required.
- Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users.
- Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc.
- Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc.
Personal Attributes:
- Excellent communication skills.
- Good planning and organisational skills.
- Experience of financial management.
- Sound understanding of good care principles.
- Skills in assessment and care planning.
- Negotiating skills.
- Ability to cope with pressure.
- Even tempered and patient.
- Ability to cope with change.
- Ability to display empathy and warmth.
Key Competencies:
- To be able to plan, allocate and evaluate the workload of all staff.
- To be able to develop and maintain the quality control system.
- Risk assessing skills.
- Needs assessment and support planning skills.
- Contractual compliance.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs.
- To be able to establish and maintain effective working relationships.
- To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme.
- To be able to ensure that appropriate kinds of reabling interventions take place to meet the user's needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety.
Team Leader - Roehampton. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of London. Our team leaders play a crucial role in enhancing the lives of our service users, with opportunities for professional growth through ongoing training and development. We foster a culture of collaboration and respect, ensuring that every employee feels valued while making a meaningful impact in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Roehampton. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care management and team leadership. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work, like care plans or assessments you've developed, to demonstrate your expertise during interviews. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Leader - Roehampton. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Team Leader. We want to see how you can bring your unique flair to our Extra Care Scheme!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t shy away from demonstrating your ability to connect with others in your written application. Share examples that show how you've built effective relationships in the past.
Highlight Your Organisational Skills:As a Team Leader, planning and organisation are crucial. Use your application to illustrate how you've successfully managed workloads or staff rotas before. We love seeing those skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Care Principles
Make sure you brush up on the key principles of care and support. Understand how to preserve dignity, privacy, and independence for service users. Being able to discuss these principles confidently will show that you’re aligned with the values of the role.
✨Demonstrate Communication Skills
Since excellent communication is crucial, prepare examples of how you've effectively communicated with staff and service users in the past. Think about times when you’ve had to liaise with other professionals or resolve conflicts—these stories will highlight your skills.
✨Showcase Your Organisational Skills
Be ready to talk about your planning and organisational abilities. You might be asked how you would manage staff rotas or handle multiple tasks at once. Have specific examples ready that demonstrate your ability to keep things running smoothly.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to cope under pressure. Think through potential situations you might face in the role, like managing a crisis or conducting a needs assessment, and outline how you would approach them.
