At a Glance
- Tasks: Lead a dedicated team providing high-quality care to individuals with mental health conditions.
- Company: Join LilyLifestyle, a compassionate company focused on improving lives.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: QCF L3 in Health and Social Care or working towards it, plus strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a compassionate, experienced, and motivated Team Leader to join our Company. This is a rewarding opportunity to lead a dedicated group of support staff delivering high-quality care to individuals experiencing mental health conditions. The Team Leader is responsible for delivering Service User centred support through the efficient operation of the domiciliary care service and staff allocated to them in compliance with company processes and procedures.
Responsibilities:
- Supporting the Manager in day-to-day operations of the service.
- Maximisation of Service User interests by liaising with internal and external stakeholders, developing, maintaining and implementing a person-centred support plan for each Service User.
- Overseeing the personal delivery of physical and mental support to Service Users, as well as monitoring and maintaining safeguarding the rights and dignity of each Service User.
- Routine assessment and communication of Service User development to interested stakeholders.
- Effective control of Service User financials where commissioned and ensuring trackers are updated.
- Fostering a positive environment in which Service Users and staff actively engage, establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff.
- Working to support the service manager to maintain the compliance of the service.
- Responding to emergencies and providing guidance and support to subordinate staff.
- Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures.
- Conducting staff training needs analysis and coordinating and delivering training to maximise staff competence.
- Developing and implementing staff rotas ensuring that appropriate staff cover is available to Service Users.
- Successfully achieving the individual objectives set by the company.
- Accomplishing self-audits and proactively engaging in external compliance audits, enhancing current operations through continuous improvement.
- Supporting the service manager and Area manager to deal with complaints and safeguarding and carry out investigations.
Generic Duties:
- The maintenance of confidentiality of all information unless otherwise permitted by management.
- Full compliance with the company’s vision, values, policies and procedures, compliance with legislation and CQC Code of Conduct as reflected in company procedures and the SOP.
- Undergoing training and professional development as directed by the company.
- Working in a manner that promotes teamwork and a collegial environment.
- Active and positive promotion of the company’s image and brand.
- Other duties that may be assigned by management.
- Able to carry out On Call duties as rostered.
Qualifications:
- QCF L3 or equivalent in Health and Social Care (or working towards).
- Competence in the use of Microsoft Office and Internet applications.
- Strong English spoken, listening and written communication skills.
- Full driving licence and use of own car for general business use and to support Service Users.
Team Leader. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, ensuring that our Team Leaders can thrive while making a meaningful impact in the lives of those we serve. Join us to be part of a dedicated team that values open communication, teamwork, and the dignity of every individual, creating a positive atmosphere for both staff and Service Users alike.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and mental health support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for service user-centred care during interviews. Share specific examples of how you've made a positive impact in previous roles. This will help you stand out as a compassionate leader!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Team Leader. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader role. Highlight your experience in mental health care and how it aligns with our mission at StudySmarter. We want to see how you can bring your unique skills to our team!
Showcase Your Compassion:As a Team Leader, compassion is key! Use your application to share examples of how you've supported individuals in challenging situations. We love hearing about your personal experiences that demonstrate your dedication to service users.
Be Clear and Concise:Keep your writing clear and to the point. Avoid jargon and make sure your passion for the role shines through. We appreciate straightforward communication, so let us know why you're the perfect fit without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research LilyLifestyle and their approach to mental health care. Understanding their values and how they operate will help you align your answers with what they’re looking for in a Team Leader.
✨Showcase Your Compassionate Leadership
As a Team Leader, empathy is key. Prepare examples from your past experiences where you’ve successfully led a team while prioritising the needs of Service Users. This will demonstrate your ability to foster a positive environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations where you’ve had to respond to a crisis or manage staff performance, and be ready to discuss the outcomes.
✨Highlight Your Compliance Knowledge
Familiarise yourself with the CQC Code of Conduct and other relevant legislation. Be prepared to discuss how you ensure compliance within your team and how you would handle audits or investigations, as this is crucial for the role.
