At a Glance
- Tasks: Lead IT strategy and drive digital transformation in a values-led organisation.
- Company: Not-for-profit social enterprise making a real difference in people's lives.
- Benefits: Competitive salary, car allowance, bonus, private healthcare, and generous leave.
- Other info: Collaborative culture with excellent training and career development opportunities.
- Why this job: Shape technology that enhances care quality and supports personal choice.
- Qualifications: Proven IT leadership experience and strong stakeholder management skills.
The predicted salary is between 80000 - 90000 £ per year.
This is a rare opportunity to take ownership of technology across a values-led organisation that genuinely changes lives. As Head of IT, you will shape and deliver a bold digital agenda. Leading transformation from the front, influencing at the highest level, and building the infrastructure that underpins outstanding care.
Our client is a not-for-profit social enterprise delivering high-quality care across the South West. They exist to support people to live the life they choose - and everything they do is guided by their values: connecting with people, making a difference, doing the right thing, and embracing change. Those values aren’t just words on a wall; they define how they work, how they lead, and how they grow.
The Role
Reporting directly to the Chief Financial Officer and sitting at Head of Department level, you will hold single-point accountability for all areas of technology across the organisation. This is a hands-on strategic leadership role - one that demands both vision and delivery.
You will:
- Lead the end-to-end technology strategy, ensuring IT is a genuine enabler of organisational growth and care quality.
- Drive large-scale digital transformation programmes - modernising legacy systems, onboarding new platforms, and embedding robust change governance.
- Own the full IT budget (capex and opex), providing clear financial oversight and delivering measurable outcomes.
- Build and lead a high-performing team, including an IT Programme Manager, Senior Business Analysis Manager, and Data & Insights Manager.
- Act as the senior technology voice at Executive and Board level - translating complex technical strategy into compelling, actionable insight.
- Serve as the critical bridge between business needs and IT delivery, internal teams, external partners, and all levels of the organisation.
What We’re Looking For:
- Proven experience leading significant IT transformation programmes across both back and front office, managing technical and non-technical stakeholders.
- A confident executive presence - you’ve presented at Board level and you know how to translate technology into business language.
- Experience in complex, multi-site organisations where competing priorities are the norm, not the exception.
- Strong commercial acumen with the ability to manage significant budgets and demonstrate return on investment.
- A collaborative, people-first leadership style that inspires trust, fosters innovation, and develops others.
- Experience in not-for-profit, health or social care settings is desirable but not essential. What matters most is your adaptability and passion for purpose-driven work.
The Package:
- Salary: £80,000 - £90,000 per annum
- Car allowance: £5,000 per annum
- Annual performance bonus: 5%
- 28 days annual leave plus bank holidays, increasing with length of service
- 7% matched pension contribution
- Individual private healthcare with BUPA
- Life cover: 2x salary
- Employee Assistance Programme including free 24-hour counselling helpline for you and your family
- Access to a retail discounts platform - with average savings of £1,000 per year
- Wagestream - access your earned wages before payday
- Excellent training and development opportunities with recognised qualifications
- Access to The Hub online learning platform
Working Pattern:
37 hours per week. Monday to Thursday, 8:30am - 5:00pm; Friday, 8:30am - 4:30pm.
Ready to Lead the Way?
If you’re a technology leader who wants their work to have real meaning, who wants to modernise, transform and inspire in an organisation where people are at the heart of everything - we’d love to hear from you.
Please note: This role requires a Standard-level DBS check. We actively promote equality of opportunity for all candidates.
Head of IT Operations. Job in Taunton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a values-led not-for-profit social enterprise based in Taunton, we offer an exceptional work environment where technology plays a crucial role in enhancing the quality of care for our community. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture, ensuring that you can thrive while making a meaningful impact. With competitive benefits including a generous salary, car allowance, and a focus on work-life balance, we empower our team to connect with people and embrace change in a fulfilling career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Operations. Job in Taunton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the organisation. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding their values and mission. Show how your experience aligns with their goals, especially in transforming IT for better care. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain complex tech concepts in simple terms. Remember, you're not just talking to techies; you’ll be engaging with stakeholders who need to understand the impact of your strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of IT Operations. Job in Taunton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in leading IT transformation programmes and managing budgets, as these are key for the Head of IT Operations role.
Craft a Compelling Cover Letter:Use your cover letter to tell your story. Share your passion for purpose-driven work and how your values align with the organisation's mission. This is your chance to show us why you’re the perfect fit!
Showcase Your Leadership Style:In your application, emphasise your collaborative, people-first leadership style. We want to see how you inspire trust and foster innovation within your teams, so don’t hold back on those examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Organisation's Values
Before your interview, take some time to really understand the values of the organisation. Since this role is all about leading with purpose, be ready to discuss how your own values align with theirs and how you can contribute to their mission of making a difference.
✨Prepare for Strategic Discussions
Given that you'll be presenting at Board level, brush up on your ability to translate complex IT strategies into business language. Prepare examples from your past experiences where you've successfully led transformation programmes and how they impacted the organisation positively.
✨Showcase Your Leadership Style
This role requires a collaborative, people-first leadership approach. Be prepared to share specific instances where you've inspired trust and fostered innovation within your teams. Highlight how you develop others and create high-performing teams.
✨Understand Budget Management
Since you'll be responsible for managing significant budgets, come equipped with examples of how you've effectively overseen financials in previous roles. Discuss your approach to ensuring return on investment and how you’ve navigated competing priorities in complex environments.
