At a Glance
- Tasks: Support vulnerable households in Wiltshire with energy advice and community outreach.
- Company: Join a dedicated team focused on sustainable energy solutions.
- Benefits: Enjoy 25 days holiday, flexible hours, and health cash plans.
- Other info: Field-based role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience with community engagement and excellent communication skills required.
The predicted salary is between 29024 - 31895 £ per year.
Location: Field based across Wiltshire
Salary: £29,024 per year (pro rata), rising to £31,895 per year (pro rata) upon successful completion of probation period
Job Type: Flexible, Fixed Term Contract (until March 2027)
The Role
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long‑term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Occasional visits to the Bristol office are required.
Specific Responsibilities
- Travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to support vulnerable householders.
- Increase awareness of Warm & Safe Wiltshire among the Armed Forces community and other community organisations in Wiltshire.
- Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners.
- Provide face‑to‑face support for Wiltshire residents with energy‑related issues so that they can stay safe, warm and healthy at home.
- Deliver outreach support to Wiltshire's Armed Forces community, including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain.
- Deliver outreach support to community groups in Wiltshire who are client‑facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library.
- Identify energy improvements that can be made to residents' properties and make appropriate referrals for funded measures where possible.
- Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs).
- Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
- Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
- Provide project administrative support.
About You – Essential Attributes
- O’ Level or GCSE Maths and English or equivalent
- Previously worked with or volunteered for the Armed Forces.
- Three or more years’ experience working with different groups including charities, local authorities and public health.
- Experience of designing and delivering public engagement events.
- Experience of taking a lead on the delivery and coordination of project‑based activity.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner.
- Full, clean UK driving licence to travel to meetings, homes and businesses across the county.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Benefits
- 25 days’ paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover
- Fees and expenses on relevant training courses covered
- Flexible working hours
Wiltshire Community Outreach Energy Advisor. Job in Swindon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Joining the Centre for Sustainable Energy as a Wiltshire Community Outreach Energy Advisor offers you the chance to make a meaningful impact in the lives of disadvantaged households across Wiltshire. With a strong commitment to employee wellbeing, we provide flexible working hours, generous holiday allowances, and opportunities for professional development, all within a supportive and collaborative work culture. Our focus on community engagement, particularly with the Armed Forces and vulnerable groups, ensures that your role will be both rewarding and fulfilling.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wiltshire Community Outreach Energy Advisor. Job in Swindon LilyLifestyle Jobs
✨Tip Number 1
Get to know the community! Spend some time researching local organisations and groups in Wiltshire. This will help us understand their needs and how we can tailor our approach when we meet them face-to-face.
✨Tip Number 2
Practice your pitch! When you're out there delivering energy advice, it’s crucial to communicate clearly and confidently. We should rehearse what we want to say so that we can engage effectively with different audiences.
✨Tip Number 3
Network like a pro! Attend local events and workshops to connect with other professionals and community members. Building relationships will not only help us spread the word about Warm & Safe Wiltshire but also open doors for future collaborations.
✨Tip Number 4
Don’t forget to follow up! After meeting someone, drop them a quick email or message to thank them for their time. This keeps the conversation going and shows that we’re genuinely interested in helping the community.
We think you need these skills to ace Wiltshire Community Outreach Energy Advisor. Job in Swindon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Wiltshire Community Outreach Energy Advisor role. Highlight your experience with community engagement and any work you've done with vulnerable groups, especially the Armed Forces community.
Showcase Your Skills:We want to see your excellent customer service skills in action! Use specific examples from your past experiences that demonstrate how you've successfully engaged with different groups and provided support to those in need.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your passion for helping disadvantaged households shines through. We love a straightforward approach!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in Wiltshire.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the Warm and Safe Wiltshire project inside out. Familiarise yourself with the challenges faced by disadvantaged households, especially those in fuel poverty. This will help you demonstrate your passion for the role and show that you’re genuinely interested in making a difference.
✨Showcase Your Experience
Prepare to discuss your previous work with charities, local authorities, or the Armed Forces. Think of specific examples where you've engaged with different groups or delivered public events. This will highlight your relevant experience and how it aligns with the job requirements.
✨Practice Your Communication Skills
Since this role involves face-to-face interactions, practice explaining complex energy issues in simple terms. You might even want to do a mock presentation to a friend or family member. This will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
Prepare some questions about the role and the team you'll be working with. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you. For instance, ask about the types of community events they currently run or how they measure the success of their outreach efforts.
