At a Glance
- Tasks: Support the sales team and ensure top-notch client care for luxury travel experiences.
- Company: Join a fabulous travel company known for its luxury tours and tailored trips.
- Benefits: Enjoy a generous salary, career progression, and fun team outings.
- Other info: Hybrid working environment with creative and supportive colleagues.
- Why this job: Combine your passion for travel with a rewarding career in the travel industry.
- Qualifications: Experience in operations or administration, plus knowledge of Africa is a must.
The predicted salary is between 30000 - 40000 £ per year.
Platinum Travel Recruitment are seeking an experienced Africa Travel Operations Executive to join a fabulous travel company, hybrid working. Our client offers luxury tours and tailormade trips with a great reputation in the industry. This is an exciting travel role for an organised administration and/or operations professional from a travel or non-travel background seeking a career in the industry who has travelled Africa.
Africa Travel Operations Executive Duties:
- Support the travel sales team throughout the entire sales process.
- Ensure the highest standards of client care at all times.
- Check availability of ground travel arrangements and prepare quotes for the sales team.
- Finalise itineraries and book all aspects of client trips.
- Identify opportunities to upsell and cross-sell travel products.
- Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded.
- Work with the sales team to deliver exceptional customer service.
- Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable.
- Contact accommodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised.
Africa Travel Operations Executive - Benefits:
- Career progression
- Monday to Friday office hours
- Contributory pension
- The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused.
- Team days out are on offer with an opportunity to share a laugh together.
- Training
- Generous salary & bonus
- Cycle to work scheme
- Childcare voucher scheme
- Birthday off
- Travel perks
To be considered for the Africa Travel Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa. Locations ideal for the role includes: Hungerford, Salisbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding.
Travel Operations Executive. Job in Swindon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Platinum Travel Recruitment is an exceptional employer, offering a vibrant and supportive work culture that fosters creativity and collaboration. With a focus on employee growth, the company provides ample training opportunities and career progression within the luxury travel sector, all while enjoying the benefits of hybrid working in Swindon. Employees can look forward to a generous salary, bonuses, and unique perks such as travel discounts and team outings, making it a rewarding place to build a meaningful career in travel operations.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive. Job in Swindon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who have experience with Africa. Use LinkedIn or even local meetups to connect and chat about your passion for travel – you never know who might have a lead on a job!
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Familiarise yourself with their luxury tours and tailor-made trips. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in operations and administration can elevate their client care. Highlight any travel experiences in Africa that relate to the role – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fabulous team!
We think you need these skills to ace Travel Operations Executive. Job in Swindon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Travel Operations Executive role. Highlight any relevant travel experience, especially in Africa, and showcase your organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how your background makes you a great fit for our team. Don’t forget to mention any specific experiences that relate to luxury tours or client care.
Show Off Your Customer Service Skills:Since this role involves ensuring the highest standards of client care, make sure to include examples of how you've gone above and beyond for customers in previous roles. We love seeing candidates who are dedicated to exceptional service!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Africa
Make sure you brush up on your knowledge of Africa before the interview. Familiarise yourself with popular destinations, cultural nuances, and travel trends. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Organisational Skills
As a Travel Operations Executive, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure client satisfaction.
✨Understand the Sales Process
Since you'll be supporting the sales team, it’s crucial to understand the sales process in the travel industry. Research how quotes are prepared, how upselling works, and what exceptional customer service looks like. This knowledge will impress your interviewers.
✨Be Ready to Discuss Teamwork
This role involves liaising with various teams and local agents. Prepare to share examples of how you've worked effectively in a team setting. Highlight your communication skills and how you resolve conflicts or challenges within a team.
