At a Glance
- Tasks: Guide customers through their service journey with outstanding care and support.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on people.
- Benefits: Enjoy 33 days holiday, career development, and discounts on cars and gyms.
- Other info: Be part of a diverse team that values your growth and contributions.
- Why this job: Make a real difference by delivering premium customer experiences every day.
- Qualifications: Customer service experience preferred but not essential; strong communication skills are key.
The predicted salary is between 25000 - 30000 £ per year.
About the role
As an Aftersales Advisor, you'll be the friendly face and trusted voice for our customers guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted.
What You’ll Be Doing
- Delivering exceptional customer service, every time
- Advising customers on servicing, repairs, and maintenance
- Liaising with workshop technicians to keep things running smoothly
- Building long‑lasting customer relationships
- Working towards achievable targets with uncapped potential
About You
- Previous customer service or automotive experience (preferred, not essential)
- Confident communicator with a professional approach
- Organised, motivated, and results‑driven
- A passion for delivering a premium customer experience
Benefits
- Enhanced Holiday Entitlement: 33 days inc. bank holidays
- Industry‑leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Service Advisor. Job in Swindon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Sytner Group, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Swindon. Our commitment to employee growth is reflected in our industry-leading benefits package, including enhanced holiday entitlement, career development opportunities, and a focus on diversity and inclusion. Join us to be part of a team that values your contributions and empowers you to deliver outstanding customer service while enjoying a fulfilling career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Swindon LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to be a confident communicator. Role-play common customer scenarios with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering a premium experience.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it through our platform. This way, we can keep track of your progress and ensure you don't miss out on any updates.
We think you need these skills to ace Service Advisor. Job in Swindon LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience in customer service, even if it's not automotive-related. We want to see how you can bring that friendly face and trusted voice to our team!
Be Professional Yet Approachable:When writing your application, keep a professional tone but don’t be afraid to let your personality shine through. We’re looking for confident communicators who can connect with customers easily.
Tailor Your Application:Take the time to tailor your application to the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and repairs. Familiarise yourself with common customer queries and how to address them. This will show that you're not just a friendly face but also someone who knows what they're talking about.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a customer. This will demonstrate your commitment to providing a premium experience, which is key for this role.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be ready to explain complex information in a simple way, as you'll need to liaise with both customers and workshop technicians. Confidence in your communication will help build trust with the interviewers.
✨Be Results-Driven
Think about how you've met or exceeded targets in previous roles. Be prepared to discuss specific achievements and how you can bring that results-driven mindset to the Service Advisor position. This will align well with their focus on achieving targets with uncapped potential.
